Mobility Sales Consultant/Specialist

Grogan's Towne Mobility has an immediate opening for a Mobility Sales Consultant/Specialist.  The Mobility Sales Consultant/Specialist is responsible for marketing and selling handicap-accessible vans and mobility solutions to individuals, families, healthcare providers, and organizations. This role requires strong sales skills, product knowledge of adaptive vehicle equipment, and a compassionate, customer-focused approach to help clients identify safe and reliable transportation solutions that meet their mobility needs.

Key Responsibilities

• Consult with customers to assess mobility needs and recommend appropriate handicap-accessible vans and adaptive equipment


• 
  Sell wheelchair-accessible vehicles, conversions, and mobility accessories
  


• Explain vehicle features such as wheelchair ramps, lifts, hand controls, transfer seats, and securement systems


• Coordinate vehicle demonstrations and test drives, including proper use of accessibility equipment


• Prepare sales documentation and work with business manager(s) to facilitate financing and warranty coverage.


• Coordinate all outreach and marketing efforts for the Grogan’s Towne Mobility (GTM) division.  This includes, but is not limited to the following: (weekly/monthly visits to agencies, building relationships with agencies, (county DODD’s, Veterans Service Organizations, driver rehabilitation specialists, and mobility related business), attend service fairs and conventions to promote GTM, work with GM, director of operations and advertising agency on all advertising and promotional items


• Actively cultivate new customers through community and agency outreach


• Maintain knowledge of ADA guidelines, mobility safety standards, and adaptive driving technologies


• Build long-term customer relationships through follow-ups and post-sale support


• Work with service to schedule maintenance, installations and warranty work


• Commit to providing concierge-level service to our customers


• Meet or exceed individual and team sales goals


• Maintain accurate customer records and sales reports and agency database

Compensation & Benefits

• Competitive base salary plus monthly bonus structure


• Health, dental, and vision insurance, 401K, paid holidays, PTO and vacation time


• Ongoing training and certification opportunities

Skills & Competencies

• Customer-centered and consultative sales approach


• Empathy, patience and professionalism


• Knowledge of mobility solutions and adaptive vehicle equipment (or willingness to learn)


• Attention to detail and strong organizational skills


• Ability to work independently and as part of a team


• Ability to handle multiple task and deadlines


• Comfortable using CRM systems and sales software

Qualifications

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)


• Previous sales experience required; automotive or medical equipment sales preferred


• Experience working with individuals with disabilities, seniors, or healthcare organizations is a plus


• Strong communication, empathy, and problem-solving skills


• Ability to explain technical features in a clear, customer-friendly manner


• Valid driver’s license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws