Hours | Schedule:

• Full-time, 36 hrs. per week
• Nights, 7p-7:30a
• Weekends and holidays to be scheduled in accordance with CBA.

Position Summary:

The Monitor Support Specialist —also known as a Cardiac Monitor Tech or Telemetry Tech—plays a key role in supporting patient care by performing a range of clinical and administrative tasks. Some of these include gathering and documenting patient information, preparing relevant records, and assisting healthcare providers in delivering services. A critical part of the role involves observing telemetry monitors, reporting any dysrhythmias to the registered nurse (RN), and documenting rhythm strips.

What the Monitor Support Specialist will need:

• High school graduation required.
• Basic EKG class and monitor orientation required.
• Knowledge of medical terminology and abbreviations to complete necessary patient record documentation.
• Current BCLS Certificate.
• Ability to occasionally lift, carry and/or push or pull up to 20 pounds.

What the Monitor Support Specialist will do:

• Records telemetry strip and reports any abnormalities.
• Responds to all monitor alarms in a timely manner.
• Maintains telemetry monitoring: admitting patient to arrhythmia monitoring, changing batteries and electrodes, removing for tests and reattaching as necessary, reviewing alarm trends, reporting rhythms and communicating malfunction.
• Maintains patient information and records and generates reports.
• Maintains unit supplies, monitoring area and portion of equipment log.
• Answers telephone and provide customer service regarding telemetry issues.
• Assists with orientation of other hospital Monitor Techs as requested.
• Enters charges and assures that the charges entered are consistent with services provided and supported by appropriate documentation.