Mortgage Case Opening Processor - Headquarters

STAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service, personalized banking solutions, and innovative use of technology for more than 80 years. We are proud to be a community bank in every aspect of the word. Beyond monetary giving and employee volunteerism, STAR is dedicated to partnering with the people and organizations that improve our communities. At every one of our locations, employees demonstrate their commitment to STAR and our customers by honoring our core values of Honesty & Integrity, Accountability, Respect for All, Do What’s Right, Commitment to Lifelong Learning, Community Leadership, Being Progressive, Celebrating Success and Remaining Independent.

STAR Financial Bank proudly celebrates diversity and remains conscious of the realization that diversity is not solely represented by physical characteristics. STAR is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. STAR complies with applicable STAR and local laws governing non-discrimination in employment in every location in which we have facilities.

The Mortgage Case Opening Processor position is included in a workplace model that allows a combination of in-person and remote work.

As a Mortgage Loan Processor, essential responsibilities include:  

• Perform a review and/or audit on all Mortgage applications according to the standard corporate fee matrices.


• Ensure regulatory and state specific documents have been disclosed to the applicant(s) as required by State and/or Federal guidelines, specifically the review of the Loan Estimate disclosure (LE).


• Modify and correct LE fees according to the corporate standard fee matrices as applicable or as requires.


• Review generated Loan Estimates and disclosure packages to ensure they are accurate and compliant prior to being sent out to borrowers.


• Review change of circumstance request along with file documentation and dates to determine valid changes.


• Maintains a current working knowledge of compliance regulations as they pertain to preparing mortgage loan disclosures.


• Assist with implementation of processes to reduce errors and correct deficiencies to mitigate tolerance cures.


• Generate application packages on all loans in a timely manner by initiating any electronic or appropriate physical documents required within the current compliance guidelines.


• Prepare a new loan set up file ensuring a timely, complete, and accurate file for Underwriter review.


• Review Desktop Underwriting Findings to ensure loans have all required documents before submitting to underwriting.


• Maintain consistent level of communication with the Loan Officer regarding incomplete or incorrect loan information.


• Apply all bank, state, and federal regulations to job functions to ensure compliance.


• Meet or exceed department productivity and quality performance standards within department turn-time standards.


• Adhere to the department and regulatory standards to ensure adherence to required regulatory turnaround times for Mortgage disclosures.


• Serve as backup to the Mortgage Processors and Construction Loan Administrator.


• Work closely with servicing department and/or loan officers, to clear up any file deficiencies.

Skills Needed 

• 2 to 3 years mortgage experience in loan documentation and delivery.


• Experience with Federal and State compliance laws.


• Strong ability to add, subtract, multiply, and divide in all units of measure. Able to compute rate, ratio, and percentages. 

 In addition to traditional compensation and benefits packages, our leaders continue to collaborate to launch innovative employee benefits and perks including, Affordable Medical/ Vision/ Dental Coverage • Flexible Dependent Care Account • Health Savings Account (with employer contributions) • Prescription Drug Plan • Employee Wellness Initiatives (physical/mental/financial) • Health Management Reimbursement  Program • Short Term/Long Term Disability • Life Insurance • Tuition Reimbursement • Competitive Pay and Bonus Program • 401k (with employer match) • Generous Paid Time off including 11 1/2 holidays. 

** Eligibility of benefits are determined by employment status classification and may be discussed during the interview process.