Mortgage Collector

Members Achieve More isn't just a tagline for us, it's part of everything we do!  We're looking for passionate individuals to join our team to help us maintain that focus every day.  Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Mortgage Collector is responsible for conducting collection functions to reduce overall delinquency and prevent losses. Mortgage Collectors will work to proactively reduce delinquency in the real-estate loan portfolio in accordance with the Credit Union’s policies and procedures while maintaining compliance with all state and federal collection laws and regulations. This position performs outreach to members with delinquent real-estate loans, as well as activities that support foreclosure and liquidation of real-estate assets, including but not limited to property analysis for foreclosure, working with outside vendor, mortgage loan analysis, ordering services aimed as assessing value in support of potential foreclosure, and other real-estate collection functions.

Schedule is Monday-Friday 9a-5p with Thursdays in the office.

In this position, you will

• Member Contacts: Handles incoming member contacts (calls, emails, etc.) and makes outbound calls. Prepares necessary paperwork for foreclosure. Coordinates maintenance and preservation of pre-foreclosure properties. Coordinates maintenance, preservation, and sale of REO properties.
• Delinquency Management: Manages delinquent accounts according with Collection Policy and Procedures. Analyzes and maintains past-due mortgage/home equity loans to prevent further delinquency. Researches and analyzes accounts using collections software and other sources. Counsels members on loss mitigation options.
• Legal Compliance and Risk Management: Ensure compliance with relevant laws and regulations and manage risks within assigned responsibilities. Ensures compliance with FNMA delinquency requirements, including loss mitigation options. Follows CFPB guidelines for mortgage servicing.
• Vendor Interaction: Ensures satisfactory work production with third-party vendors.
• Training and Development: Assist in training new staff.
• Other duties as assigned.

Qualifications:

High School (Required)

Any equivalent combination of experience and education. | Required