Description

• Review and work with business units to confirm audit findings from a Regulatory Compliance perspective and document audit response and full resolution of items noted.
• Function as a collaborative partner with all business units focusing on solving real problems from a Compliance perspective for internally and externally raised issues. Document audit response and full resolution of items noted.
• Partner with FirstBank Corporate Compliance Department to ensure consistency in addressing opportunities to enhance regulatory practices and communications to all Mortgage departments.
• Complete research to identify root cause for issues identified.
• Detect opportunities to automate and streamline internal processes to improve efficiency and performance effectiveness.
• Review updates to Loan Operating System for opportunities for Compliance process improvement.
• Establish yourself as a subject matter expert on all FirstBank’s processes, products, and services, maintaining a current and comprehensive knowledge base.
• Use spreadsheets and databases to maintain detailed audit records/ tracking of identified issues and remediation action plans.
• Continuously participate in the improvement of operational tools, as well as active involvement in other projects as required.
• Stay up to date on regulatory updates/ changes and pro-actively ensure actions are taken to educate FirstBank Mortgage associates on the changes and validate that policy and procedures are modified accordingly.
• Partner with and provide support to other members of the First Line Compliance Department.
• Other duties as assigned.

Qualifications: 

• 5+ years’ experience in the Mortgage Industry, with 2 or more years’ experience in a compliance/risk/audit role or processing/ underwriting role
• Working knowledge federal mortgage lending regulations, consumer protection laws, and loan disclosures.
• Ability to build rapport and trust with teams cross-functionally and across all levels.
• Above average, effective communication, time-management, and presentation skills.
• Excellent organizational skills and attention to detail.
• Ability to thrive in a fast-paced company.
• Encompass Experience a plus.

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor.


FirstBank in an Equal Opportunity Employer, including disability.