Mortgage Loan Processor

Position Summary:   Via Credit Union is seeking a Mortgage Loan Processor working Tuesday - Saturday (noon).  The Processor is responsible for answering basic lending questions from members; performing a variety of support duties related to the lending function. Responsible for researching background information on loan applicants, ordering reports, and mailing time sensitive documents. Locate any missing documents/paperwork pertinent to the processing of loan application. Maintain and enhance working relationships with Realtors, and title company representatives, etc.

Employment Requirements:  As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing. “Good financial standing” means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes. 

Candidate Tip: Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application.

Overview:  The scheduled work week is Tuesday - Saturday (noon), unless otherwise specified, working Tuesday - Thursday 8:15 a.m. - 4:30 p.m., Friday 8:15 a.m. - 5:00 p.m., and Saturday 8:15 a.m. - noon. 

Reasonable Accommodations Statement:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions:

• Accepts application from Mortgage Loan Originator (MLO) and completes initial assessment of and required supporting documentation for missing or incomplete data.


• Orders third party services and works with vendors to ensure accurate and timely delivery of services.


• Reviews title commitments to determine all requirements needed for lien perfection. Including the review of judgements, public records, required payoffs of other existing liens. 


• Images application and all support documents for underwriter submission.


• Maintains an underwriter rotation for assigning loans to specific underwriters for decision.


• Monitors file throughout the lending process and inform MLO of anything needed.


• Works with MLO, title companies, realtors and members to schedule the loan for closing.


• Obtain and verify payoffs required at closing.


• Verifies Via CU is properly listed as mortgagee and that all policy requirements have been met on all required insurance policies prior to closing.


• Coordinates final details with the title company and prepares the Initial Closing Disclosure.


• Prepare all closing documents.


• Maintains closing and funding calendar for mortgage department.


• Receives completed closing packet from the title company.


• Completes the funding and transfer from the Mortgage Loan Origination System to the core system.


• Verifies and images complete file to CU imaging system.


• Completes required tracking records at the loan level.


• Records mortgages not closed at title companies.


• Maintains Recorded Mortgage and Final Title Policy Tracking and weekly reports to management.


• Submit required PMI for activation of quoted coverage.


• Maintains Allied insurance tracking for all mortgages for hazard and flood insurances.


• Input and update data into cu computer system.


• Assemble and verify loan documents for accuracy.


• Maintain new and paid mortgage loan files.


• Ensure that loan files contain documents with proper signatures, dates, etc.


• Gather additional data when necessary.


• Adhere strictly to credit union policies and procedures.


• Inform members of decisions in a timely manner, including denial letters.


• Cross-sell credit union products and services.


• Assist members with the loan application process.


• Notify vendor to place security interest of credit union on title document.
  

Position Expectations:

• Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.


• Demonstrate honesty and integrity and be seen as credible in the workplace.


• Accept responsibility and be accountable for your actions.


• Demonstrate ability to take care of the members’ needs while following company procedures.


• Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.


• The ability to formulate sound decisions using the available information.


• Act as a role model within and outside of the department.


• Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.


• Excellent organizational skills and initiative to improve processes.


• Communicate regularly with department head about issues.


• Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Qualifications:

Education:  High School Diploma or equivalent

Experience: Prior loan processing experience preferred

Computer Skills: 

• Excellent computer skills with programs such as Microsoft Office Suite (Word, Excel, Outlook, etc),

Certifications & Licenses: 

 Must have a valid driver's license

• Must be insurable

Benefits Summary:

• Affordable medical and prescription, dental, and vision (employer co-pay)


• Flexible Spending Account – Dependent Care & Unreimbursed Medical


• Basic Life Insurance (employer paid)


• Voluntary Life & AD&D


• Long Term Disability & Travel AD&D (employer paid)
  


• Paid Time Off:  Vacation, Sick, Personal, 9 paid holidays, and bereavement


• Community Service Day: Employer paid


• Bereavement Pay

Financial & Retirement Planning

• Competitive Pay


• Annual Performance Reviews


• Incentive Pay: Some positions qualify for incentive pay


• 401(k):
  
  
  
  • Safe Harbor Non-Elective (employer paid)
  
  
  • Elective Deferral: Employee contribution, minimum of 1%
  
  
  • Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
  
  
  • Discretionary Profit Sharing
  
  
  
  

About Us:   Via Credit Union was founded in 1936 and has grown to serve members in 6 branches and 12 Field of Membership Counties*.  

Mission:  People helping people achieve financial success.

Vision:  Via Credit Union is committed to member service while maintaining financial stability.

Values:

• Honesty and Integrity


• Service Beyond Expectations


• People First


• Committed to Serve


• Foster Growth & Knowledge


• Excellence


• Have Fun

*Field of membership counties:  Blackford, Delaware, Grant, Hamilton, Howard, Huntington, Kosciusko, Madison, Miami, Tipton, Wabash, and Wells

Physical Demands:

N (Not Applicable)  Activity is not applicable to this position.

O (Occasionally)  Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)  Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)  Position requires this activity more than 66% of the time (5.5+ hrs/day)

Occasionally:  Stand, Squat or Kneel, Bend, Lift/Carry and Push/Pull 11 -100 lbs

Frequently:  Walk, Climb, Reach above Shoulder, Reach Outward, Bend, Lift/Carry and/or Push/Pull 11-20 lbs

Constantly:  Sit, Reach Outward, Manually Manipulate, Visual Accuity, Talk, Hear/Listen, Lift/Carry 10 lbs or less, Push/Pull 12 lbs or less

Not Applicable:  Crawl

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee may be in a fast paced, stressful environment. Some outside environmental conditions, especially while traveling to meetings, training, or meeting with members.  The noise level in the work environment is usually moderate.