Mortgage Loan Processor

Role:  Responsible for gathering financial data and credit information used in the credit decision process. This position is also responsible for preparing loan documents for underwriting; monitoring and following strict deadlines; handling confidential information; and, ensuring that all documents are complete and in file order prior to submission to Underwriting. This position ensures that each loan file is prepared and ready for loan closing.

Essential Functions and Responsibilities

• Process files from opening through closing of each loan. Take ownership of loan files once received from mortgage loan officer. Be primary contact for all parties involved in the process of the mortgage loan.


• Assemble all loan documents necessary to meet the underwriting guidelines for the particular loan program in process. Obtain the necessary documents from the customer to meet Automated Underwriting System Findings.


• Review all documents for accuracy and completeness and determine the documentation necessary to be included in the mortgage loan file while maintaining compliance of necessary loan documentation.


• Analyze borrower(s) Federal Tax returns (if applicable) to determine qualifying income. Complete FNMA Form 1084 Self Employed Cash Flow Analysis for loan files with tax returns. Responsible for ordering appraisals-title and hazard insurance and tracking order status.


• Responsible for conferring with borrowers concerning questions, procedures, necessary information and forms completion, and loan status while communicating in writing and verbally with various parties to the mortgage loan process.


• Performs other job-related duties as assigned.

Performance Measurements

• Meet or exceed department goals that are created in conjunction with corporate goals.


• To ensure all files are in compliance with federal regulations and Credit Union Policy.


• To ensure timely supply of requested documentation to members.


• Report regularly to leadership on the status of all leads and loans being worked.

Knowledge and Skills

Education - (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Physical Requirements – Light lifting required.

Work Environment - Prompt regular attendance at the assigned workplace is required.