Mortgage Servicing: Compliance Specialist

FocusOne Mortgage Servicing is seeking a detail-oriented Servicing Compliance & Licensing Specialist to support mortgage servicing regulatory compliance and licensing activities for our operations in Northwest Houston. This role is responsible for ensuring the organization maintains full compliance with federal and state mortgage servicing requirements through accurate regulatory reporting, effective state licensing management, and the development and maintenance of servicing policies and procedures.

The specialist will oversee regulatory filings, including NMLS Mortgage Call Reports (MCR) and MBFRF reporting, manage state mortgage servicing licenses through NMLS and state regulatory portals, and maintain policies and procedures aligned with evolving regulatory requirements. This role works closely with internal teams—including accounting, servicing, and compliance—to ensure reporting accuracy, regulatory readiness, and operational alignment.

The ideal candidate has 3–5+ years of mortgage servicing, compliance, or licensing experience, strong familiarity with NMLS reporting and state licensing administration, and the ability to translate regulatory requirements into clear operational policies. Experience with ICE MSP and working within a regulated financial services environment is highly preferred.

This position plays a key role in supporting FocusOne’s commitment to regulatory excellence, operational transparency, and client service, while also acting as a resource for clients requiring documentation or reporting support for audits and compliance reviews.

• 3–5+ years of experience in mortgage servicing, compliance, or licensing administration.
• Experience with NMLS reporting and licensing management.
• Familiarity with MBFRF reporting requirements.
• Experience creating or maintaining policies and procedures in a regulated financial environment.

• Strong knowledge of mortgage servicing regulations and licensing requirements.
• Proficiency with the NMLS system and regulatory portals.
• Strong analytical and organizational skills.
• Excellent written communication skills for policy and procedure documentation.
• Ability to manage multiple regulatory deadlines simultaneously.
• ICE MSP experience.