MOTORCLOTHES ASSIST

Description

Motorclothes Associate will greet and interact with customers to provide an excellent service experience. They will set-up, stage and maintain an appealing retail environment. MC Associates will help customers with their needs, offer additional products that complement their merchandise and finalize the purchase. 

Requirements

Customer Service

• Greet guests immediately, in a friendly and welcoming manner
• Provide excellent customer service to all of the dealership's customers
• Work with multiple customers at one time and maintain individual customer satisfaction
• Handle telephone calls quickly and courteously
• Highlight promotions, sales and new items to customers
• Notify customers when special orders or back-ordered items are received
• Handle customer concerns reasonably, showing empathy and a positive attitude while demonstrating our commitment to excellent customer service

Retail Sales of General Merchandise

• Provide prompt and accurate service at the cash register
• Assist Merchandise Manager with attaining retail sales plans 
• Conduct or participate in period physical inventory (bin counts, cycle counts, reports, etc.)
• Assist with set-up for special events
• Ensure merchandise displays are stocked, clean and dust free

Other Duties as assigned