Mount Airy Veterinary Associates - Veterinary Assistant

Mount Airy Veterinary Associates is a companion animal focused general practice that sees some exotics in Mount Airy, Maryland near Frederick and Germantown. Our team stands out due to our positive, communicative and open-minded leadership and engaged, outgoing support staff team. We value the feedback of team members in every role and invite open conversations to continue improving everything we do. Because of this, our team member engagement scores are the highest in out network!

Title:  Veterinary Assistant 

Department: Support Staff/Hospital Operations 

Reports to: Practice Manager 

Employment Type: Part Time

Company Overview: 

VetEvolve is a private equity backed, growth stage veterinary services organization supporting more than 50 general practice and specialty hospitals across the Eastern half of the United States. 

We are passionate about creating a people focused environment that prioritizes everyone's growth and fulfillment personally, professionally, and financially. Our culture is anchored in our core values of Serve, Evolve, and Trust, and our mission is to make things better for veterinary professionals every single day. VetEvolve provides the infrastructure, leadership, and resources that allow practice teams to focus on delivering exceptional patient care while preserving the clinical autonomy that defines the profession.  Hear why our veterinarians are “Happy Here” on our videos page! 

Position Summary: 

The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients. Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets. 

Primary Responsibilities: 

• Provides compassionate, professional care to patients and clients at all times. 


• Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed. 


• Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately. 


• Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures. 


• Safely restrains animals of varying sizes and temperaments using low-stress handling techniques. 


• Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed. 


• Creates, reviews, and enters treatment plans accurately in the medical record system. 


• Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations. 


• Accurately records patient information and maintains organized, up-to-date medical records. 


• Enters charges accurately and assists with the client check-out process, including processing payments when needed. 


• Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained. 


• Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations. 


• Performs all other duties as assigned. 

Qualifications: 

• High school diploma or equivalent required. 


• Basic computer proficiency, including the ability to use practice management software and Microsoft Office applications. 


• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 


• Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids. 


• Maintains composure and professionalism in emotionally challenging or high-stress situations. 


• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 


• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  


• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations. 

Compensation and Benefits: 

• $16-22 depending on skills and experience


• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program.