Mountain Coaster Staff

Job Summary

Assist riders in loading and unloading coaster cars and provide them with instruction on safety protocols and the proper use of ride.

Essential Duties and Responsibilities

• Start up and shut off mountain coaster as instructed by manager.


• Provide guests with instruction how to load and control their car.


• Familiarize guests with all safety equipment used on the ride.


• Observe and assist guests if they have difficulties using the ride.


• Ensure that guests are using the ride properly and safely.


• Check wristband ensuring it's current and valid.


• Collect appropriate tokens from each driver or rider.


• Verify guests meet the age, weight and height requirements of ride.


• Maintain loading and unloading ramps at required specifications.


• Inspect tracks, cars, and safety equipment and record findings.


• Perform guest evacuations off ride when necessary.


• Complete daily log books or other required paperwork.


• Tag cars in need of repair and place in designated area.


• Perform routine maintenance on cars, including cleaning & inspections.


• Report ride related accidents or injuries to manager immediately.


• Report malfunction or other repair concerns to manager immediately.


• Assist maintenance with trouble shooting when requested.


• Coaster Operators may cross train as a lift attendant.


• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities)

• Skilled in providing outstanding customer service.


• Must follow company procedures for maintaining a safe workplace.


• Must pay attention to detail and have an extreme dedication to safety.


• Must have a friendly and fun disposition and connect with guests.


• Must enjoy working with children and be comfortable with large groups.


• Must pass mountain coaster training session prior working at ride.


• Communicate clearly using 2 way radios.

Core Competencies

• Adhere to company policies & procedures maintaining strong work ethics.


• Teamwork: Interact with team members effectively put company goals first.


• Friendly Service: Treat people courteously and respond in a helpful manner.

Physical Demands

• Must be physically fit and able to lift up to 50 lbs.


• Must be able to stand, bend, climb, lift, reach, and pull repetitively.


• Must be mentally attentive and focused at all times.


• Must be comfortable working outside in all weather conditions.

Requirements

Shift Requirements:

• Weekend and holiday shifts may be required.

Age Requirements:

• Applicants must be at least age 18 for coaster operator position.


• Applicants must be at least age 18 for coaster attendant position.


• Attendants have restrictions as to which duties they may perform.

Other Requirements:

• Position does not begin until the end of May.


• Cori background check required prior to being hired & then annually.