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Move-In Coordinator

Job Description - Move-In Coordinator



Key Responsibilities


  • Move-In Coordination: Facilitates the logistics of moving in, including scheduling, communicating with families, and ensuring all resident needs are met before and after move-in.

  • Sales Support: Converts inquiries and tours into deposits and signed agreements, working closely with the sales/marketing Director to achieve occupancy goals.

  • Administration: Completes, reviews, and maintains required move-in documentation, including leases, health assessments, and compliance paperwork.

  • Unit Preparation: Ensures vacant apartments are "rent-ready," clean, and meet community standards for new residents.


  • Family Liaison: Acts as the primary point of contact for new residents and their families, addressing questions and reducing anxiety about the transition. 


Requirements and Qualifications


  • Experience: Generally 1–3 years of sales or marketing experience, preferably in senior living, healthcare, or hospitality.

  • Skills: Exceptional communication and interpersonal skills, strong organizational skills, and a supportive, empathetic presence.




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