Multi-Craft Field Service Technician Level 3-5

About Us

GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980. 

Job Description

G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.

Key Responsibilities

• Troubleshoot, repair and inspect overhead cranes and hoists.
• Perform scheduled preventive maintenance activities on equipment.
• Evaluate and make recommendations regarding required repairs for customers.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
• Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls.
• Document service and installation actions by completing forms, reports and inspection checklists.
• Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner.
• Maintain professional presentation, timeliness, appearance and organization in all areas.

Competencies

• Excellent communication skills
• Excellent customer service orientation and interpersonal skills.
• Ability to work independently.
• Excellent organizational, multitasking and prioritization skills while working under pressure.
• Ability to work at heights.
• Strong electrical background

Qualifications

• Requires 4 to 5 years electrical and mechanical skills.
• Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus.
• Experience with overhead cranes is desirable.
• Valid driver’s license and acceptable driving record are required.
• OSHA 10 required

GWBI offers a comprehensive compensation package, to include:

• Competitive base pay
• 7 Paid holidays
• Contributory medical
• Voluntary dental, vision and short term and long-term disability
• 401K plan with up to a 4% match
• Per Diem rates
• Boot Reimbursement up to $125 annually
• Uniforms provided free.
• Company cell phone and tablet are provided.
• Company work truck 
• PTO
• Referral Program up to $500 per referral

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