Multi-Family Coordinator

A Carter Lumber Multi Family Coordinator is responsible for supporting the multi-family sales team and delivering excellent customer service to contractors. This role involves acting as a central point of contact for multi-family sales representatives and contractors by providing guidance, coordinating bid schedules, and processing quotes and orders. Key responsibilities include handling sales transactions, overseeing multifamily billing and estimate processes, and facilitating communication. Success in this position requires alignment with the company's mission and goals.
Requirements:

• Proven experience in sales and customer service
• Familiarity and experience in the building materials industry, specifically in multi-family construction
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Effective teamwork and collaboration capabilities
• Proficiency in MS Office tools (Word, Excel spreadsheets, Outlook, Google Sheets, Smartsheet)

• Foster strong relationships with contractor clients through exceptional customer service
• Collaborate with members of the multi-family sales team
• Process quotes and orders accurately
• Ensure adherence to company policies and procedures
• Generate quotes based on material take-offs
• Assist in reviewing construction documents
• Organize, update and maintain MultiFamily estimate log(s)
• Support the multi-family sales team in achieving sales and profit objectives

• Identify areas for personal growth and development
• Participate in mandatory orientation and safety training
• Continuously enhance knowledge of products, processes, and industry trends

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
• Short and Long-Term Disability 
• Company-paid life insurance and AD&D 
• Optional supplemental life insurance 
• Company-match 401(k) 
• Vacation time and paid holidays 
• Vendor incentives 
• Room for growth; we promote from within! 
• Military encouraged to apply!