Multi-Location Branch Customer Service Specialist

The individual selected for this role will be expected to work at  Store #1778 located at: 5212 E ML Avenue Kalamazoo, MI 49048. This role will spend at least 20% of their time supporting the Store in Portage, Michigan Store 1105. 
This role is Full Time
Pay Starts at $17.50

• Ensure high levels of customer satisfaction through excellent sales service


• Assist customers in person and over the phone by determining needs and presenting appropriate products and services


• Build productive trust relationships with wholesale customers


• Process sales transactions accurately and consistent with policies and procedures


• Follow and achieve sales goals on a monthly, quarterly, and yearly basis


• Maintain precise work order files and formulas


• Pull appropriate products from the sales floor or warehouse


• Tint and mix products, as needed, to customer specifications


• Stock shelves and set up displays


• Clean store equipment


• Load/unload delivery trucks


• Assist in making deliveries, as needed


• Maintain in-stock and presentable condition assigned areas


• Remain knowledgeable on products offered and discuss available options


• Comply with inventory control procedures


• Suggest ways to improve sales