Multi-Property Maintenance Leader

Responsible for overseeing the maintenance work of an assigned region, including the indirect supervision of maintenance team members, ensuring all parks and team members are in compliance with company, state, federal, and insurance policy regulations. Must manage and maintain their region’s parks with deep care and model the organizational purpose, values, and standards consistently. 

ESSENTIAL FUNCTIONS 

Supervisory Responsibilities: 

• Inspect, coordinate, and record work performed by the regional maintenance team.  
• Conduct initial interviews of candidates for maintenance team openings, referring candidates to leadership team for further interviewing or employment decisions. 
• Address minor discipline problems with team members, referring problems involving more serious discipline to Development Leader. 
• Coordinate schedule for monthly Safety Spotlight meetings with regional maintenance team.  
• Assist in the training of new maintenance team members and arrange for cross training of team members in new trades as work schedule allows. 
• Lead by example and impose all safety and operational procedures; promote and ensure a safe working environment in compliance with company and regulatory standards by coaching and guiding associates on safety procedures. 

Duties/Responsibilities: 

• Frequently travel to communities to follow up on execution of action plans.   
• Regularly walk the parks to ensure they are in compliance with company standards.  
• Ensure community tools and equipment are maintained in working order and that the maintenance rooms in every community is in neat and organized condition. 
• Model and teach the safe use of power tools. 
• Mow lawns, remove weeds and brushes, and do other yard work including snow, leaf, and debris removal. 
• Open clogged drains, fix leaks, and perform other simple plumbing jobs. 
• Install appliances, including but not limited to ovens, ranges, washers, dryers, and dishwashers. 
• Touch-up painting and repaint buildings, cabinets, or rooms as required. 
• Change light bulbs, replace fixtures, and similar minor electrical tasks. 
• Clean homes and RV spaces to prepare for sale. 
• Clean laundry rooms and common areas such as bathrooms and clubhouses. 
• Assist with loading or unloading trucks and moving furniture when needed. 
• Take ownership of property curb-appeal by keeping exterior of communities clean and maintained. 
• Regularly engage with residents and maintain positive relationships with team, residents, and vendors. 
• Be available to take emergency calls outside of pre-established office hours and assist in coordinating solutions. 
• Safely perform physical duties outdoors for extended periods of time during all four seasons. 
• Fiscal responsibility and budget management to keep projects within reasonable cost. 
• Submit expense reports in a timely manner. 
• Maintain a clean and safe working environment and follow all safety and emergency procedures. 
• Follow PPE and compliance regulations that are established by OSHA. 
• Other duties as assigned. 

Core Competencies & Required Skills/Abilities:  

• Self-Motivator - Works autonomously and resolves problems appropriately with minimal supervision, with a high attention to detail. 
• Tactful Communication - Conveys information both orally and written in a timely and clear manner which promotes an accurate understanding on the part of your audience.  
• Flexibility - Adapts to fast-paced and ever-changing environments. 
• Time and Project Management - Has a proven ability to meet deadlines and fulfill tasks by keeping an organized schedule and prioritizing tasks. 
• Critical Thinking and Attention to Safety - Uses logic and knowledge of compliance regulations to identify the strengths and weaknesses of various solutions or approaches to problems, ultimately choosing the appropriate and safest course of action. 
• Technologically Savvy - Proficient with Microsoft Office Suite and the ability to maneuver through applications on a smart phone.  
• Results Driven Executor - Has an organized process toward completing projects. Achieves results and has enthusiasm around exceeding expectations. 
• Managerial Courage - Confronts issues directly and respectfully while working toward resolutions. 
• Developer of Talent - Identifies training gaps and designs and implements programs to enhance employee skills, performance, and leadership potential within the division. 

Values Alignment: 

• Excellence - Complete all tasks and projects with a heightened attention to detail to ensure quality work is completed with a strict adherence to timelines. 
• Team - Regularly communicate with and support your regional team, and establish close working relationships with managers, coworkers, and corporate personnel. 
• Accountability - Take ownership of tasks and projects, especially when things don’t go as planned, and be proactive in creating appropriate solutions to problems independently. 
• Integrity - Maintain confidentiality, avoid conflicts of interest, and always act ethically, even when unsupervised. 
• Respect - Use courteous language when speaking of and to others, actively listening during conversations and maintaining a high level of professionalism during all interactions. 

EDUCATION and EXPERIENCE  

• High School Diploma or GED. 
• 5+ years of maintenance experience. 
• 2+ years of supervising maintenance or related team. 

Pay and Benefits

• Pay rate: $26/hr-$32/hr DOE
• 40 hours a week
• Professional development
• Employee referral program
• Paid Time Off*
• Paid Sick Leave*
• 401(k) with employer match*

*Waiting period may apply*

Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.