Multisite Operations Associate

Description

Job Title: Multisite Operations Associate

Ministry/Department: Operations

Reports to: Multisite Operations Director

Status: Full-time, non-exempt

Supervisory Role: No

Objective

The Multisite Operations Associate will support, resource and partner with the campus Minister of Operations (OM) at assigned campuses in operational responsibilities. This role will act as a central contact and support provider for all operations ministries (Daily Operations, Facilities, IT, Safety and Security and Hospitality).

Key Responsibilities

Campus Operations

• Support the overall operations of assigned campuses in partnership with the OM
• Support campus documentation, central communications, feedback processes and vendor relationships
• Partner with the OM to build and develop Operations serve teams
• Oversee serve staff recruitment, training standards and team development for Nehemiah, Hospitality, IT, Operations and Facilities Ministry serve teams
• Support facilities, events and campus improvement projects

Events

• Organize operational logistics for key momentum events (Easter, Beach Baptism, Saturated and Christmas) including parking, overflow and baptism support

Serve Staff

• Manage a dedicated serve team to support campus launches, improvements and special events

Special Projects

• Support capital projects by securing vendor quotes and serving as the onsite contact during execution
• Support oversight of campus assets and facility needs
• Support the OM in organizing serve days and operational initiatives
• Support campus launches and resource future OMs
• Perform other duties as assigned

Competencies

• Model The Church of Eleven22® mission, vision and core values
• Maintain strict confidentiality
• Adapt effectively to change in a dynamic ministry environment
• Communicate proactively, clearly and professionally
• Build and maintain authentic relationships with individuals and teams
• Maintain proficiency in Microsoft Outlook, Word and Excel
• Practice strong organizational, time-management and prioritization skills
• Model spiritual maturity while actively encouraging and discipling serve staff
• Apply sound judgment and strong problem-solving skills
• Exhibit a strong work ethic

Education and Experience

• One year of ministry experience preferred
• Two years of experience in operations 
• High school diploma or equivalent
• Three to five years of relevant experience in one or more of the following areas:
  • Building maintenance, vendor relationships and other facilities-related tasks
  • Overseeing and supporting capital improvement projects
  • Facilitating large-scale events with complex logistical requirements

Position Type/Expected Hours of Work

Work Hours Expectations: 40 hours or more.

Schedule Expectations: General days and hours of work are Sundays from 8am-2pm and Monday through Thursday, 9am-5pm. Hours of work can vary depending on church needs.

The church has several big events, (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.

Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.

Work Environment/Physical Demands

This role operates in a professional, fast-paced work environment and routinely uses standard office equipment, as well as forklifts and other machinery. The position requires a proactive, self-motivated approach to support daily operations and includes travel between campuses and central office. Physical demands are moderate and may include lifting items up to 50 pounds, standing for extended periods, climbing ladders or roofs and using tools as needed. Some travel is required.

Ministerial Exception

The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).

Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.

Code of Conduct

1. We live authenticity
2. We are gospel-centered and mission-focused
3. We are family
4. We are lifelong learners
5. We aim for excellence in the experience with zero excess
6. We choose to trust
7. We pray 1st and decide 2nd
8. We glorify God by honoring others
9. Our team unites under clear vision
10. We walk in humble confidence

EEO Statement

The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law.