MyEvolv Support Analyst

Position Details

Do you have MyEvolv administration and build experience and 7 years' in an IT role ?

Welcome to Samaritas Nation!

Samaritas is a Michigan-based human service organization that connects people with families and communities, empowers them to live their fullest life possible, and creates a ripple effect of transformation. The reference to the work of the Good Samaritan in our name is especially fitting as it is consistent with our mission, values and the services our faith-based company provides.

APPLY TODAY! #BeTheRock, creating ripples of positive transformation in the lives of those we are entrusted to serve!

This position has a pay rate of $83,200 annually. This position can be remote to individuals within the Eastern timezone.

What's In It For You

Some of the benefits you may receive are:

Full Time/Part Time

Competitive Medical, Dental, & Vision benefits, effective the first of the month following 30 days of employment

Company paid Basic Life Insurance ($10,000 minimum for each full time and part time employee)

Company paid Short Term Disability accrual (Full time employees)

Retirement Plan (403b) - Company matches on first 1.5% of gross income at 133%

Great Personal Time Off (PTO) accruals

Awesome Employee Discounts

UKG Wallet - Pre-Pay Options

Plus, many more benefits

Serves as a liaison, at a senior level, between business units and the IT department in the design, development, implementation, maintenance and updates of business systems, programs and reports. Lead projects in support of business cases.

Duties and Responsibilities

Serve as an IT liaison between IT and business units. Conduct interviews and perform analysis to determine business unit's needs.

Function as a project lead, ensuring project plan is established, maintained and target dates are attained. Gather project requirements and create business case as necessary.

Conduct preliminary investigation for all project requests. Review requirements, specifications, testing, support and training plans to ensure they are in line with business objectives on projects.

Troubleshoot systems and participate in root cause analysis and recommend process, procedure and system enhancements or other appropriate actions to improve productivity for business units and IT. Develop and maintain systems audits and reports.

Develop and maintain a security administration process and ensure that security protocols are in place. Assign roles to new users with the approval of business system owners.

Ensure data integrity, including maintaining internal database files and tables. Manage the authenticity of the set up and current data. Develop and maintain an audit schedule and conduct data audits making sure information in system is current and correct at all times.

Participate in the planning and implementation of processes, policies and procedures to ensure system provisioning, monitoring, maintenance and documentation is consistent with the goals, business requirements and industry best practices.

Provide user training or ensure required training needs are met.

Mentor and provide support to Business Analyst and IT support staff.

Job Qualifications

Education, Training, and Licensure/Certification

Bachelor's degree in Information Technology, Computer Science or equivalent work experience; Master's degree preferred.

Experience

Seven years' experience in an IT role. Experience designing and reviewing test cases. Experience with complete software development life cycle

Requires previous administration/build experience with MyEvolv electronic EHR systems

Additional Work Requirements

Local travel may be required.

#myevolv #computerscience #informationtechnology #LI-R

Apply for this position online (https://careers-samaritas.icims.com/jobs/10292/myevolv-support-analyst/job?mode=apply&apply=yes&in_iframe=1&hashed=-336059921)

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Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We can recommend jobs specifically for you!Samaritas is an Equal Opportunity Employer: M/F/Vets/Disabled (https://careers-samaritas.icims.com/connect?back=intro&findajob=1&in_iframe=1&hashed=-435624383)

Requisition Number2024-10292

Employee TypeFull-Time

Hours Per Pay Period80

ShiftDay

Work Hours8:00 a.m. - 5:00 p.m.

Weekends and/or Holidays RequiredNo

On Call RequiredNo

Position LocationUS-Home Based/Remote