Title: Direct Response Associate

Schedule Format - Location: Hybrid - San Francisco

Pay Information: $34.07 - $41.33 hourly 

The successful candidate will be required to join NABET Local 51.

Essential Functions:

• Project manage direct mail and email pieces that are prepared both internally and externally through our agency.
• Assist with editing and reviewing written fundraising materials
• Keep communication calendar organized and ensure mailings and emails don’t overlap unintentionally
• Review data samples for fundraising efforts and ensure revisions that need to be made are done in a timely manner.
• Assist with mailing lists and query generation to support campaigns and projects.
• Participate in donor outreach strategy sessions.
• Responsible for fifteen hours of dedicated customer service each week to address inbound inquiries by phone and/or email and critical work assigned by their supervisor.
• Work with Donor Relations team on thank-you gift inventory and management
• Other duties as assigned 

• Excellent interpersonal skills and ability to handle situations with tact and diplomacy.
• Ability to handle multiple tasks simultaneously and with ease, and efficiency.
• Editing skills and a high level of attention to detail.
• Familiarity with AP style guide.
• Excellent organizational skills.
• Ability to work well independently and as part of a team.
• High degree of proficiency with Google Suite, Microsoft Office Suite and Google Drive/Calendars.
• Excellent spoken and written language skills.
• Ability to maintain confidentiality.
• Ability to work under pressure and meet deadlines.
• A healthy understanding of the mission of KQED and an overall awareness of its programs and benefits to the community.

• Ability to lift a minimum of fifteen (15) pounds;
• Ability to exert maximum muscle force to lift, push, pull or carry;
• Ability to use abdominal and lower back muscles over time without fatigue;
• Ability to stand and/or sit for extended periods;
• Ability to bend, stoop, stretch, twist, sit, and reach;
• Fine motor skills;
• Good visual and auditory acuity.