Purpose
Nail Technicians play a crucial role in enhancing the overall spa experience by providing exceptional hand and foot treatments intended to increase, improve, or maintain the health and appearance of the nails. In addition to possessing knowledge and expertise in nail care services, Nail Technicians must be personable with nurturing qualities, have the ability to be attentive to the guests needs, and have a passion for wellness in a luxury spa setting.
Responsibilities
Nail Technicians are responsible for obtaining the education and licensure required to perform nail services within the state they are working. They are expected to perform hand and foot treatments according to the treatment protocols provided. In addition to possessing knowledge and expertise in hand and foot treatments, they should also be comfortable recommending enhancements and products. Woodhouse Spa Nail Technicians work closely with other team members to ensure that each guest’s experience exceeds Woodhouse Spa standards.
Role Specifications
- Welcomes each guest and properly introduces themself.
- Prepares the guest for services according to the treatment protocols.
- Reviews the guest’s intake form for any valuable information.
- Performs up to a combination of 7-8 different hand and foot treatments per day.
- Educates the guest about the benefits of the service(s) performed.
- Offers enhancements that pair with the guest’s chosen treatment(s) and educates them on the benefits of the enhancer(s).
- Educates the guest on the products used during the service.
- Recommends retail home care products and explains how to use them properly.
- Communicates current spa promotions to guests.
- Allows the guest to relax by only speaking when spoken to.
- Documents pertinent guest information in their records.
- Maintains organization of the treatment and preparation areas.
- Follows all Woodhouse Spa policies.
- Willing and able to perform all Woodhouse service offerings and Signature protocols.
- Ensures proper lighting, music, cleanliness, and aromatherapy are present.
- Supports the needs of the team and the location.
- Maintains the proper care of the spa tools and equipment.
- Ensures safety, sterilization, and sanitation procedures are followed.
- Performs other duties as assigned.
- Communicates with staff and management to ensure the location runs smoothly and according to the schedule.
- Always maintains professionalism and discretion.
- Renews licensure as required by the state, prior to the license expiration date.
- Obtains continuous education per state licensing requirements and/or Woodhouse Spa requirements.
- Protects the Woodhouse Spa brand.
Qualifications
- Maintains a current Nail Tech or Cosmetology license in the state they are practicing in.
- Excellent communication skills.
- Able to assess the needs and wants of their guests.
- Has exceptional time management skills.
- Works efficiently to solve problems in the moment.
- Available to work weekend, evening, and holiday hours.
- Neat and professional appearance follows Woodhouse Spa dress code.
- Physically able to perform up to 7-8 services a day.
- Ability to lift up to 30lbs
Organizational Relationships
The Nail Technician position reports directly to the Spa Director.
Compensation
The commission rate for this role is 38% to 40% per service + gratuity and is commensurate with experience.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Salary :
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