Nashville Division ASP in Nashville, Tennessee

POSITION SUMMARY:

Positively and measurably impact the sales/margins of Corporate Brand products through the support of Account Manager, retail staff and retail stores.

ESSENTIAL JOB FUNCTIONS:

Provide customer service and have a working knowledge of Kroger’s Customer 1st Strategy
Administrative support for supervisor (Account Manager)
Communicate with Kroger and P.L. Marketing employees as directed
Create/update Word documents and Excel spreadsheets
Keying of warehouse distributions
Prepare and distribute period reports
Run distribution void reports for Kroger Brand Merchandising Representatives
Prepare period sales plan as directed by supervisor (Account Manager)
Recap weekly store call reports from Kroger Brand Merchandising Representatives
During periods of reduced regular scheduled hours due to circumstances including but not limited to holidays or unforeseen urgent customer support needs, employees may be responsible for additional store support outside of their normal essential job functions
Must be able to perform essential job functions of this position with or without reasonable accommodations

MINIMUM POSITION QUALIFICATIONS: High school diploma or GED equivalent
Be 18 years of age or older
Communicate (read, write and speak) fluent English
Read and understand plan-o-grams
Computer skills, including but not limited to Microsoft Excel, Word and PowerPoint, and ability to learn new programs
Knowledge of internet, email and web based applications
Adapt to advancing technology and computer solutions
Organizational skills
Exceptional communication skills
MINIMUM PHYSICAL ABILITIES: Must be able to:
Remain standing/sitting for several hours at a time
Lift 10-15 lbs. occasionally
DESIRED PREVIOUS JOB EXPERIENCE: Administrative support position in office environment
Retail store experience
COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are: Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Building Strategic Working Relationships – developing and using collaborative relationships to facilitate the accomplishment of work goals
Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
Communication – clearly conveying information and ideas through a variety of media to individuals or groups in the English language
Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all involved parties
Safety Awareness – identifying and correcting conditions that affect employee and customer safety; upholding safety standards
Self-Starter – working the majority of the time without direct supervision; prioritizing, organizing and completing workload accurately within allotted time period
Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed