S

National Account Administrator Assistant

salary Salary :

$20 - 22 yearly

icon building Company : Servpro
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - National Account Administrator Assistant



Benefits:


  • 401(k)

  • 401(k) matching

  • Competitive salary

  • Dental insurance

  • Health insurance

  • Opportunity for advancement

  • Paid time off

  • Training & development

  • Vision insurance




A National Account Administrator plays a crucial role in supporting the smooth functioning of national accounts within an organization. They act as a central point of contact and provide administrative and operational support to the National Accounts team, ensuring exceptional customer service and efficient account management. 

Key responsibilities


  • Customer support and communication: Serving as a point of contact for clients, addressing inquiries, and coordinating communication between customers, internal teams, and the National Accounts team.


  • Account administration and support: Coordinating account setup and maintenance, processing orders and transactions, and ensuring compliance with company policies and financial regulations.


  • Operational coordination: Facilitating field service activities for key accounts, managing contract tracking documents, and coordinating inputs from legal and management teams.


  • Financial support: Processing invoices and payments, assisting with budget preparation, and preparing financial reports and statements.


  • Workflow management: Maintaining positive workflow processes and ensuring efficient handling of all account-related tasks. 

Essential skills


  • Organizational skills: Effectively managing tasks, documents, and workflows to ensure smooth operations.


  • Communication skills: Building rapport, actively listening to clients' needs, and providing clear, consistent communication, both written and verbal.


  • Customer service orientation: Providing exceptional service, responding promptly to inquiries, and demonstrating a genuine commitment to client satisfaction.


  • Attention to detail: Ensuring accuracy in financial records, invoices, and contracts.


  • Proficiency in accounting software and tools: Utilizing accounting software and potentially sales software like Salesforce to manage accounts and track data. 



Work remote temporarily due to COVID-19.



Compensation: $20.00 - $22.00 per year








All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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