National Account Manager

Why YOU should work for us!

• Competitive wages and paid time off plans


• Robust benefits package offered 1^st of the month following 30 days:

• Medical, vision, and dental insurance


• Company paid basic life insurance and AD&D coverage with additional supplemental coverage available


• Critical Illness and Voluntary Accident coverage available


• Associate Purchase Program: product purchase at discounted rate

• Other wonderful benefits available:
  
  
  
  • Tuition Reimbursement
  
  
  • Paid Holidays, plus Floating Holidays
  
  
  • Financial coverage provided towards safety footwear
  
  
  • 401K Retirement Program with company contribution
  
  
  • Gainsharing Incentive Program: Unlimited earning potential when company financial goal is achieved
  
  
  • Associate Assistance Programs including but not limited to mental health resources, financial and legal support.
  
  
  
  

• Excellent Growth and Development Opportunities

• Job-specific Training Offered


• Personal Development


• Leadership Development

Compensation:

• Base salary ranges from $80, 000 - $110,000 annually


• Pay is based on job-related experience


• This position is eligible for department specific commission program. 

Schedule: 

• Monday – Friday 8:00am - 5:00pm


• This position is subject to varying hours

Location:

• This position is hybrid and part time in the St. Michael location if candidate lives within 75 miles. 


• Remote options available.

Essential Functions:

• Expedite solicitation of business through cold calling, phone prospecting, and networking.  Compose freight rates for specific points the customer is interested in.  Establish new customers, growth in the business, and continually look for revenue opportunities. 


• Negotiate rates to customers needing transportation or other 3PL services.  Work with internal resources to prepare all information needed for quoting in a timely manner.  Manage daily load activities through discussion with customers and carriers to ensure superior customer service.


• Mange claims O S & D and customer payment.  Questions can include order, invoice, and miss ship inquiries. Handle incoming calls for all customers that may call in.  Be a valuable resource for problem resolution, load tracking, and collection activities.


• Serve as the backup to other positions within the department as necessary.  Assist in the order entry process, when necessary, if CSR is unavailable.


• Additional responsibilities include proactively monitoring defined regional and national freight rates for internal and external customers, procurement, acceptance, and rating of customer shipments. Discuss opportunities and daily plan of action with dispatch managers and customer service. 

Required Skills and Qualifications:

• 
  
  1–3 years in transportation, logistics, brokerage, or 3PL.
  
  


• 
  
  3–5+ years with proven book‑of‑business growth and margin management.
  
  


• Outbound sales skills - cold calling, phone/email prospecting, qualifying leads, building and maintaining a pipeline.


• Negotiation skills - effectively work with customers to secure capacity at targeted margins.


• 
  
  Daily planning - align with logistics specialists and CSR on priorities, risks, and coverage.
  
  


• Ownership bias: Takes accountability for loads, claims, and customer experience.


• Resilience: Comfortable with rejection in outreach; keeps a positive, professional tone.


• Urgency & prioritization: Thrives in fast‑moving, high‑volume environments.


• Communication: Clear written and verbal updates; de‑escalation skills.


• Ethics & compliance: Transparent pricing and fair dealing with customers and carriers.

Physical and Environmental Factors:

• Safety Awareness - Follow all safety laws, policies, and procedures. Immediately report safety concerns to supervisor.  Attend, and successfully complete, when applicable, all required safety training.


• Quality Awareness - Comply with the requirements of the Good Manufacturing Practices (GMP), Sanitation Standard Operating Procedures (SSOP), and Food Safety and Quality Food Programs (SQF).

J&B Group, an Equal Opportunity Employer, wishes to make our Careers website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.