National Account Manager

Major Responsibilities / Activities:

• Identify growth opportunities through effective product placement and assortment optimization
• Build and maintain strong relationships with key Home Depot stakeholders at all levels
• Analyze monthly compliance reports and sales data to uncover trends and opportunities
• Partner with data analysts to evaluate performance and inform strategy
• Manage customer reporting, including fill rates, retail reviews, assortment reviews, and pricing analyses
• Execute product assortment and planogram (POG) changes internally and through customer systems
• Lead PLRs and develop strategies to retain and grow business
• Conduct store PK visits, store walks, trade shows, and perform other duties as assigned
• Develop and deliver sales presentations highlighting performance, insights, and opportunities
• Manage pricing updates and ensure alignment with agreed pricing strategies
• Review and provide SKU-level forecasts across the full assortment
• Optimize product mix by addressing underperforming items and expanding high-performing SKUs
• Collaborate with supply chain and transportation teams to resolve account-specific issues
• Review marketing materials for alignment with sales objectives
• Manage and develop one direct report

Required Qualifications and Experience:

• Self-motivated with the ability to work independently
• Strong drive to grow business and deliver results
• Prior management experience, including direct reports
• Excellent written and verbal communication skills
• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word) and Adobe Acrobat
• Strong analytical skills with the ability to translate data into actionable strategies
• High attention to detail and strong organizational skills
• Effective interpersonal skills; able to work across all levels internally and externally
• Minimum of 5 years’ experience as a National Account Manager in the home improvement industry
• Demonstrated integrity, professionalism, and conflict resolution skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong leadership and decision-making capabilities
• Willingness to travel up to 25%

Preferred Qualifications:

• Bachelor’s degree in a business-related field
• 5+ years’ experience in retail sales, preferably with The Home Depot accounts