National Accounts Manager - Industrial

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

• Build relationships with key customers and vendors which meet branch and corporate objectives
• Maintain customer retention through monthly financial reviews, project management and execution of the program strategy

• Develop and analyze market information
• Work with team to build customer programs and provide direction to field sales, marketing and operations support functions
• Provide frequent communication to field sales and Directors on program requirements and advancements
• Identify new product/business opportunities based on customer need
• Integrate and prioritize corporate programs and initiatives
• Identify sales of existing products by customers and maximize the sales
• Ensure quotes, submittals and RFP's are accurate and timely

• Communicate program advancements to internal teams to ensure workload is handled appropriately
• Connect with internal teams on product needs and potential product shortages

• Work with supervisor in developing and maintaining a strong price matrix for regional account customers
• Maintain price agreements through National Accounts price contract
• Identify and market new products and services
• Provide information to customers about new products, services and promotional offerings
• Manage relationships with decision makers / influencers for all accounts
• Routine follow up, using both inside support and field sales
• Approach customers professionally with scheduled appointments and purpose

• Represent the company in a professional manner at all times ensuring quality customer service
• Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
• Support corporate programs, goals, and initiatives of the company

• Prior experience in contract negotiation and issue resolution
• Leadership skills
• Strong presentation skills
• Supplier and product knowledge
• Coaching skills – proven track record of achieving through others
• Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Strong financial acumen - Ability to work with and analyze numbers quickly
• In-depth understanding of the company's operational system
• Continued focus on improving system efficiencies and business practices.
• Attention to detail, demonstrated integrity and professionalism
• Interpret marketing reports, analyzing, business groups, products, and customers

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information