National Business Support Specialist - Chicago, IL

🚀 Join KEYENCE as a National Business Support Specialist

Location: Sales Office – Chicago, IL
Total Compensation (Base + Bonus): $68,281

As a National Business Support Specialist, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You’ll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.

• Drive sales culture and support office development to create new business opportunities.


• Maintain a positive and productive office environment.


• Participate in and present during office meetings.


• Manage inbound customer calls and emails related to technical support.


• Coordinate and facilitate internal and external training events at customer sites.


• Organize office events, including the annual holiday party.


• Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.


• Research and share relevant local company news to support sales efforts.


• Maintain and update internal systems with customer and company data.


• Process internal customer requests efficiently and accurately.

🎓 Qualifications

• Bachelor’s degree required.


• Strong organizational and time management skills.


• Excellent communication and interpersonal abilities.


• Proficiency in Microsoft Office (Excel, Word, Outlook).


• High attention to detail and accuracy.


• Ability to lift up to 30 lbs and manage office deliveries.


• Previous experience in customer service or sales support preferred.


• Willingness to travel monthly (1–2 overnight stays).

💼 What We Offer

• Base Salary: $54,890


• Bonus Target: $13,391 annually (performance-based), paid quarterly


• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year


• Career Growth: Promote-from-within culture with base and bonus increases

🌍 Why KEYENCE?

• Recognized by Forbes as one of the World’s Most Innovative Companies


• A global leader in factory automation and quality assurance solutions


• Operating profit of over 40% for 25 consecutive years


• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.