National Sales Manager

** National Sales Manager**
**Job Category****:** Sales

**Requisition Number****:** NATIO005131

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**Job Details**
**Description**
**About the JW Marriott Nashville :**
The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.
Owned and operated by Turnberry, the JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at

or follow the hotel on social media via ,

and .
**Position Overview**
Develops and solicits business from all markets within a specific territory to ensure the necessary advance bookings needed for a successful and profitable operation of the property. Implements the brands service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**Essential Job Functions**
* Understands the overall market (e.g., competition, economic trends, seasonality, supply and demand, etc.) and implements appropriate sells.
* Effectively manages patterns, rates, dates and space commitments for group room sales within the hotel.
* History of exceeding revenue production goals as demonstrated through proven track record of market development and strong closing ratios.
* Participates in daily business reviews.
* Ability to develop strategic sales plans with measurable results.
* Active solicitation of accounts to generate direct sales, with emphasis on strategic penetration of key accounts in assigned territory and be able to travel outbound to such territories.
* Promotes high visibility of hotel through active involvement in industry associations and trade shows.
* Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
* Successfully prepares and executes site inspections with emphasis on creativity and originality. Understands competitors strengths and weaknesses in order to differentiate the Marriott from the competition during the site visit.
* Provides accurate, complete and effective turnover information to Event Management.
* Attends pre/post-convention meetings to understand group needs, obtain feedback on quality of product, service levels and overall satisfaction.
* Proactively involved and visible with groups when they are onsite and is an active partner of the Event Management Team to ensure a seamless experience starting at sales phase through groups departure.
* Executes and supports Marriotts Customer Service Standards and propertys Brand Standards.
* Works collaboratively with off-property sales channels (Global Sales, Area Sales, Enterprise Sales Team) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.
* Demonstrates business acumen of all industry trends to effectively impact market and uncover potential new customers.
* Maintains and fosters impeccable relationships with local industry partners by demonstrating local market and community leadership.
**Qualifications, Job knowledge, Experience, Skills, Abilities:**
* 4 Year College degree preferred in Hospitality or Business field.
* 5-7 years sales experience in full service properties.
* Strong proficiency of Microsoft Suite programs.
* Marriott systems experience is preferred but not required.
* Knowledge of travel industry, current market trends and economic factors.
* Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, collect accurate information and resolve conflicts.
* Maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers.
* Ability to travel both locally and out of town for purposes of sales calls, meetings and training.
* Must be available for evenings and weekends for business reasons including attending business/social functions, entertaining clients and oversight of sales & catering client bookings and events.
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