Navigator

POSITION DESCRIPTION

Legal Assistance of Western New York, Inc.® (LawNY) has an immediate opening for a Navigator to provide health insurance enrollment assistance to individuals in Monroe and Livingston county through New York’s Health Benefit Exchange. The Navigator will play a critical role in implementing the key Health Benefit Exchange provision of the Affordable Care Act to ensure that all who need health insurance have access to high-quality affordable healthcare coverage. The Navigator will educate consumers about their health insurance options and assist them throughout all phases of the application process for the plan that best suits their needs. The Navigator will also conduct extensive outreach and education for consumers who are eligible for coverage under the Affordable Care Act. The applicant must have the caring, patience, and emotional maturity to help low-income  people overcome crisis situations. 

QUALIFICATIONS These are the basic requirements for the position.

• Bachelor's degree, Associate’s degree, and/or relevant work experience


• Demonstrated commitment to helping poor and disadvantaged people overcome institutional barriers.


• Experience with data management systems and use of Google Workspace and Microsoft Suite.
  

COMPENSATION PACKAGE

The beginning salary for a Navigator at LawNY with no experience is $33,670 and the salary for a Navigator with thirty years of experience is $64,620.  Salary will be based on experience. LawNY is a qualifying employer for the Public Service Loan Forgiveness program(PSLF).

LawNY® provides an excellent package of fringe benefits including:

•  94% Employer paid Medical Premium with 100% Employer paid in-network deductible 


• 100% Employer paid Dental Insurance


• 100% Employer paid Life Insurance


• 100% Employer paid Enhanced Short-term Disability


• 100% Employer paid Long-term Disability


• Vision Insurance


• 20 Paid Vacation days per year


• 12 Sick days per year


• 5 Personal days per year


• 13.5 Holidays plus 2 floating Holidays per year


• 35-Hour Work Week

Legal Assistance of Western New York, Inc. (LawNY®) is an equal opportunity employer. LawNY® strongly encourages applications from Black, Indigenous and People of Color, women, LGBTQIA+ individuals, people with disabilities, and persons from other underrepresented groups whose background may contribute to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. LawNY® welcomes applications regardless of race, color, religion, veteran status, sex, gender identity, sexual orientation, pregnancy, national origin, age, veteran status, disability, genetic information or any other consideration protected by law. 

Responsibilities
These are the most significant responsibilities and primary functions of the position.

• Develop and maintain relationships with community partners, and particularly groups and individuals who are most directly affected by the legal issues we are seeking to address.


• Applicants must be organized and have excellent interpersonal and writing skills.


• Applicants must have a strong dedication to the principle that everyone should have access to quality healthcare coverage, no matter what their economic or social circumstances.


• Excellent writing, research, and communications skills.


• High competency with computers and related technology, including email, Google Suite, and electronic case management systems.

Qualifications
These are the traits, attributes, attitudes, and skills that speak to the candidate’s ability to succeed in the position. While no one candidate will possess all of the requirements listed, the ideal candidate will have many of the following qualifications. LawNY encourages each candidate to think about their own personal knowledge, skills, and experience, as well professional skills and experience, in relation to the list of qualifications.

• Ability to work under deadlines and manage multiple tasks.


• Ability to think creatively, be strategic, exercise good judgment, and self-motivate.


• Race and identity competency, and an ability to cultivate and develop inclusive and equitable working relationships with staff, clients and community members.


• An understanding of the concepts of institutional and structural racism and their impact on the communities we serve.


• Prior experience with low-income and other oppressed communities and clients.


• Ability to empathize and sensitively respond to people in crisis situations.


• Experience with the use of trauma-informed care practices is highly preferred.


• Bilingual (Spanish/English) desired, but not required

ORGANIZATION INFORMATION

Legal Assistance of Western New York, Inc. (LawNY®) is a not-for-profit law firm that provides free civil legal services to low-income clients in a 14 county area of Western New York, the Finger Lakes, and the Southern Tier. LawNY® has seven fully staffed field offices in Bath, Elmira, Geneva, Ithaca, Jamestown, Olean and Rochester, satellite offices in Lakeville and Lyons, and a business office in Rochester.

LawNY® has been providing high quality legal representation for 54 years, and today has over 180 employees, including attorneys, paralegals, and a legal support team who work closely across areas of specialization to bring a holistic approach to addressing legal issues affecting our clients and community.

LawNY® is committed to equitable inclusion across race, gender, sexual orientation, gender identity, age, ability, sex, religion, economic circumstances, ethnicity, national origin, and culture. We are increasingly committed to creating a law firm where race equity, diversity and cultural competency are integral components of our work, from client advocacy to internal operations.

Research shows that women and people from under-represented groups often apply to jobs only if they meet 100% of the desired competencies. We encourage you to apply even if you do not believe you meet all the desired competencies.

APPLICATION PROCESS

To apply, submit your cover letter, resume, and three professional references, with current email address and phone number, through LawNY®’s BambooHR platform, found here and at www.lawny.org/Employment.When outlining work experience on a resume, candidates are requested to label each position as full-time or part-time and describe unpaid volunteer/internships as such. 

To promote social justice and achieve our mission, LawNY® is committed to maintaining a diverse staff and creating an inclusive and respectful workplace. In your cover letter, please also include an explanation of how you think that your lived and/or professional experience or background has prepared you to contribute to support a strong commitment to diversity and inclusion at LawNY®.

Questions or Accommodations? Contact Michelle Grillone at [email protected]

Legal Assistance of Western New York, Inc. (LawNY®) is an equal opportunity employer. LawNY® strongly encourages applications from Black, Indigenous and People of Color, women, LGBTQIA+ individuals, people with disabilities, and persons from other underrepresented groups whose background may contribute to working in and sustaining an environment that enables staff and clients to feel empowered, valued, respected, and safe. LawNY® welcomes applications regardless of race, color, religion, veteran status, sex, gender identity, sexual orientation, pregnancy, national origin, age, veteran status, disability, genetic information or any other consideration protected by law.

This position is considered Non-Exempt pursuant to the Fair Labor Standards Act.