NC FAST Child Welfare Trainer/Content Dev - Exciting Challenge

Short Description: NC FAST/HSBIA requires the services of a trainer/content developer to support training implementation of Child Welfare System (CWS) modules.

Complete Description:

IMPORTANT NOTE: Extensive statewide travel up to 75% of the time is required in the performance of the work for this position. Travel may include some evenings and weekend days. The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of the statewide Child Welfare system (CWS). The purpose for this Training Developer is to design and develop practical training and course materials, as well as provide effective and creative classroom and virtual facilitation of training for employees who administer Child Welfare related programs. This position will work closely with the Training Lead, Applications Lead, Development & Testing teams, and subject matter experts. Minimum requirements include: Experience developing, modifying, and maintaining Captivate, Camtasia, and Word templates, scripts, and PowerPoint, as well as revising training materials for instruction of adult learners. Preferred skills: SharePoint, JIRA

SkillRequired / DesiredAmount of ExperienceExperience in curriculum design and developing training materials for adult learnersRequired3 YearsUnderstands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs.Required3 YearsResearch and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials.Required3 YearsAbility to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed.Required3 YearsExperience working with training developers, program subject matter experts, technical support and others to assure training materials are effective.Required3 YearsExperience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint)Required3 YearsExperience in Learning Management System (LMS) technology such as Moodle, XML, HTMLRequired3 YearsExperience in designing and delivering computer-based training instructional design, with learning program design systems.Required3 YearsExperience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications.Required3 YearsExperience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content.Required3 YearsExperience developing interactive media presentations that enhance the online educational experienceRequired3 YearsExperience leading training sessions in a variety of formats that may include in person, virtual and/or webinar.Required3 YearsAbility to assist with basic application software and hardware supportHighly desiredMust have strong understanding of internet concepts and web technologyHighly desiredAbility to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives.Highly desiredExperience evaluating student progress and making recommendations for continued training participation curriculum and .Required3 YearsExperienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension.Required3 YearsExperience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration.Required3 YearsKnowledge of and experience with NC FAST and the Medicaid Program in NCHighly desired2 Years