Need SR. Problem Manager - Fort Belvoir, VA

Required Skills:

• Bachelor’s degree and 8+ years of experience in ITSM problem management, additional, specific years of experience will be acceptable in lieu of a degree.
• Current ITIL4 Certification
• Service Now experience including reporting
• Customer-service oriented with a problem-solving attitude
• Excellent written and verbal communications skills
• Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint.
• Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables.
• Excellent verbal and written communication skills
• Must hold a current Top Secret/SCI Clearance. US Citizenship required