Network Administrator - Level 1

As a NOC Network Administrator, you'll be challenged with hard complex support problems where you will coordinate with other NOC and Operational staff and be asked to lead and perform platform upgrades. You are expected as one of the leaders on the Network team to coordinate ticket acceptance and resolutions. You will develop technical resolution reports for critical outages in the Network.

In this role the Network Administrator will be responsible for:

• Performing System patching and IAVA patches to network routers and switches.
• Performing IOS and Software upgrades.
• Draft Standard Operating Procedures (SOP) for network operations.
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Monitoring network performance, track usage and develop capacity planning reports.
• Making recommendations that enhance operational efficiencies for network monitoring, management, and overall operations.
  • Uses experience and knowledge articles to understand/implement potential workarounds. 
  • Updates knowledge articles and handles "how to" questions. 
  • Support KM management by entering solutions into the Solutions database.
• Support engineering design data calls.
• Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Preform Network ticket resolution.
  • Support Network ticket closure across Network OPS staff to include:
    • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) 
  • Use administrative access to the network to provision new switches, router, VLANs and Krypto.
  • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. 
  • Routing Service Requests to the appropriate organization required for incident resolution. 
  • Performs root cause analyses.
  • Completes problem resolutions associated with incident ticket(s). 
• May configure, deploy, manage, and maintain Network monitoring systems used by the technicians to ensure availability and overall performance of system and services. 

You’ll Bring These Qualifications:

• TS/SCI security clearance with the ability to obtain a CI poly
• IAT II certification 

Minimum Education & Experience:

One of the following:

• High School/GED + 9 Yrs
• Associates + 7 Yrs
• Bachelors + 5 Yrs
• Masters + 3 Yrs
• PhD + 1 Yrs

Pay Range: 

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Bison Group that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At Bison Group, you will receive comprehensive benefits such as healthcare, wellness, financial, retirement, family support and time off benefits.   

Since this position can be worked in more than one location, the range shown is the national average for the position: The proposed salary range for this position is: $90,000 - $110,000   

Bison Group – Mission First. People Always 

At Bison Group LLC, we’re more than a defense contractor — we’re a people-focused small business with a strong culture built on trust, respect, and impact. We value every member of the team, foster open communication without the layers of a big corporation, and stand firmly behind our commitment to the veteran community through real, tangible action. When you join Bison Group, you’re not just filling a role — you’re stepping into a mission-critical environment where your work directly supports the Department of Defense, and national security objectives. Here, your skills are recognized, your growth is encouraged, and your contributions have a clear purpose.  Why Candidates Choose Bison Group:

• A small business culture with transparency, flexibility, and leadership that listens.
• A proven commitment to veterans and professionals who have served. 
• The opportunity to grow your skills in multi-source intelligence, biometrics, and identity intelligence. 
• Work that directly impacts national defense, homeland security, and operational success. 
• A team environment where every individual matters, and the mission comes first.

Bison Group is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.