Network Analyst III

Agency

Department

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, nine state agencies, and the RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.

The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance.

Salary:

$4,715.23 - $6,865.92 per month commensurate with experience.

Job Description Summary:

The Network Analyst III, under general direction, serves as technical lead for network analysis projects or services. Provides technical oversight for the application of and compliance with technical standards. Coordinates the technical activities of a network analysis team. Completes reports and summaries for management and users including project status reports, problem reports, and progress summaries.

Responsibilities:

- Coordinates the monitoring of network performance and responds to very complex enterprise network issues.

- Assists junior team members.

- Coordinates and prioritizes responses to enterprise network issues.

- Coordinates the collection, organization, validation, and documentation of network topology data to be utilized by all network processes.

- Coordinates the documentation of replacement equipment inventory, parts, and consumables.

- Coordinates and monitors the problem management process to include backup support.

- Analyzes, troubleshoots, tracks, and repairs complex enterprise data communication network problems.

- Provides on-site Tier Ill support.

- Identifies and removes or limits connectivity of unauthorized network devices found on the enterprise network.

- Coordinates and implements approved temporary installations with clients and vendors during special events.

- Collaborates with Network Security to discreetly locate and isolate compromised, lost, stolen, or malicious devices, and report to team leader and the requesting entity.

- Assists with on-site firewall replacement and other field related tasks.

- Provides technical oversight for the development of plans for temporary networks or non-affiliated customers.

- Facilitate input from clients, systems administrators, contractors, and vendors to develop specifications and plans for complex networking projects.

- Coordinates the assistance provided to all network processes with new technology deployments and integration testing.

- Collaborates with project leaders to develop work plans and time schedules for projects, including outlining phases, identifying personnel, and computing equipment requirements.

Education and Experience:

-Bachelor’s degree in applicable field or equivalent combination of education and experience.

-Five years of related experience.

Registration, Certifications, and Licenses:

- Advanced networking certification.

Knowledge, Skills and Abilities:

- Knowledge of word processing and spreadsheet applications.

- Excellent written communication, analytical, interpersonal, and organizational skills.

- Knowledge of project management, mentoring, negotiation skills, basic vendor relations, advanced client relations skills, proposal writing, business acumen, persuasive communication, team leadership skills, and quality assurance methodologies.

- Occasional work outside normal office hours.

- Ability to work outdoors and lift 40 lbs.

- Ability to multitask and work cooperatively with others.

Preferred Qualifications:

- Cisco Certification.
- Active security clearance (SECRET or higher).
- Bachelor’s degree in engineering, computer science, or a related field.

Other Requirements:

This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.