Design \u0026 Architecture: Define the technical roadmap, create high-level (HLD) and low-level (LLD) designs, and select technologies and vendors that ensure scalability and high performance for client review and sign off. o Define the technical roadmap and be the subject matter expert for ClearPass (or other applications like this) and interface with other applications to ensure seamless integration. o Participate in meetings to discuss and design new and or upgrade projects, including gathering requirement, materials and timelines for work to be completed. Site Surveys \u0026 Modelling: Utilize predictive modelling and conduct physical site surveys to optimize RF coverage, capacity, and antenna placement. o Organize a bill of materials for new and replacements projects and break fix situation and submit them to the customer for approval. Operational Support (Tier-3/4): Serve as the escalation point for complex wireless performance issues, diagnosing root causes of outages, interference, or latency. o Assist Client in Vendor contract support by proving feedback and suggesting changes and improvements. Security \u0026 Compliance: Implement and manage security protocols (WPA3, 802.1x, NAC), ensuring compliance with regulatory standards and company policies. o Review and get customer approval for equipment Controller and AP Firmware and software updates and execute approved updates. Automation \u0026 Optimization: Develop scripts for API integration with network management tools to automate AP provisioning, optimization, and monitoring. Performance Monitoring: Utilize tools, spectrum analyzers, and packet sniffers to analyze traffic and maintain 24/7 reliability. o Generate reports as required 5+ Years of experience in WIFI design and Engineering 2 - 3 Years Experience in Vendor support Management
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