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Network Engineer

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Job Description - Network Engineer

Company: Blue Ridge Communications


Hybrid WFH Shift: Monday-Friday, 8AM-5PM plus on call rotation



Pencor and its subsidiaries are Equal Opportunity Employers



Duties include:



  • Researching, designing, implementing and troubleshooting Blue Ridge Internet, Phone and IP Video solutions along with core Networking and Security

    • DOCSIS, PON/FTTH, Cisco, Calix, Harmonic, Palo Alto, eero, etc.



  • Deploying and configuring network equipment

    • Cisco, Calix, Harmonic, Palo Alto, Servers and VMWare



  • Providing a high level of technical understandingof Blue Ridge deployed technologies and services

  • Interacting with hardware and software vendors for technical support when required and using escalation standards and personal judgment to ensure the timely resolution of issues

  • Providing training and support for employees

  • Accepting and resolving escalated trouble tickets from our Level II Tech Support

  • Managing time-sensitive projects effectively and efficiently

  • Participating in weekly On-Call shift rotation

  • Other duties as assigned




    Required Qualifications, Knowledge and Skills:



    • Degree in Networking Technology, Electrical Engineering, Computer Science, or Telecommunications OR 5-10 years of industry experience

    • Established residency in Pennsylvania 



    • Valid PA Driver's License and good driving record

    • Experience with Cisco and service provider hardware and software

      • Cisco Swithching/Routing/CMTS, Calix,PON, Harmonic DOCSIS/PON, Palo Alto



    • Experience with Windows Server, Linux and Unix (Solaris) Operating Systems

    • Thorough knowledge of configuration and troubleshooting dynamic routing protocols

      • Understanding TCP/IP, VLANs, VRFs, EVPN, BGP and OSFP



    • Network Technology Fundamentals and experience with Cisco IOS, IOS-XE and IOS-XR

    • Cisco CCNA and/or CCNP Certifications or equivalent

    • Exceptional Communication Skills - Oral and Written

    • Excellent Troubleshooting skills

    • Excellent Organization & Time Management Skills

    • Availability to troubleshoot and resolve issues during off-work hours and/or extended hours to ensure project/outage needs are addressed

    • Ability to learn all aspects of our Networking Engineering and Operations responsibilities, including Optical and RF design, as well as IP Video solution architecture



    Preferred Knowledge and Skills:



    • Understanding of HFC Cable Plant, RF Spectrum, and Cable Provider Headend configuration

    • Understanding of DOCSIS standards, CMTS, and Cable Modems

    • Understanding of Calix and/or Harmonic XGS-PON solutions and architecture

    • Computer scripting skills for routine task automation: Python, Ansible

    • Understanding key aspects of Network Security, including Risk Assessment and Security Policies

    • Experience with various security tools, system logs, and packet captures, including Syslog, XDR, SIEM, IDS/IPS, and Vulnerability scanners

    • Experience with Firewall principles and Access Lists



    INDHP

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