Network Engineering Technician - Mombasa

Poa! internet is the fastest growing and highly innovative ISP in Kenya. The company was founded in 2014 with a vision to provide internet in every home in Africa. At poa! We believe by empowering people, we can actively drive digital inclusion in these markets. We deploy a cost-effective internet service in Kenya, with the aim of providing affordable access to content and Internet to low-income members of society.

We are growing very fast to cover the rest of Kenya and eventually Africa. It is envisaged that the success of the business will grow to over 150 networks across East Africa. It is from this background that we seek prospective candidates to fill the role of a Network Engineering Technician.

At Poa, we pride ourselves on being a values-driven company, and we love working with values-driven employees. Poa's vision is “Internet in every home in Africa”. To achieve this vision, we live by our values, captured in the acronym, We CONNECT. At Poa, we: Create a better world for the people we serve, Open our eyes to problems and opportunities, Never stop learning never stop moving forward, Name it, own it , solve it, Engage with the bigger picture even in details, Care about each other and Tujienjoy kazini.

Mission Statement for the Role: 

Deployment, commissioning, support, and preventive maintenance of Poa Networks across Kenya in a timely, cost-effective, and high-quality manner—enabling Poa’s Commercial teams to achieve their growth objectives.  

Overall Responsibility:

Responsible for end-to-end execution of wireless installations, commissioning, field support, and preventive maintenance for assigned networks (new and expansions) across Kenya. The role ensures delivery against installation and commissioning targets with a strong focus on quality, safety, and efficiency to support Poa’s national scale-up plans..      

Area Coverage:

Mombasa

Role Responsibilities: 

1. Deploy, commission & support wireless Distribution Points in accordance with the Site Installation guidelines. 


2. Maintain 99.9% Tower Uptime through proactive maintenance and timely reactive interventions.


3. Ensure zero repeat installs and maintain strict EHS compliance with no site accidents or fatalities.


4. Ensure zero installation complaints from the community arising from damages to property or improper site keeping.


5. Ensure full accountability for materials while maintaining accurate, transparent and consistent reporting.

Academic qualifications required for the role: .

Diploma in a relevant engineering field, preferably in Telecommunications/Electrical/Electronic Engineering.    

Key competencies required for the role:

1. Minimum 3 years of hands-on experience in wireless installation and commissioning within the telecom industry.


2. Proficient in antenna and power installations, with confidence working at heights; knowledge of routing, switching, IT systems, and fibre planning is an added advantage.


3. Proven ability to successfully implement major wireless installs & commissioning in a fast-growing organisation with limited resources and strict timelines.


4. A consistent track record of having cost-effectively implemented site builds with strict adherence to high-quality and safety standards in past engagements. 


5. Strong analytical, problem-solving, and organizational skills; self-driven team player with a proactive attitude and a passion for continuous learning.


6. Willing to travel frequently across the country on short notice.
   

Mandatory criteria with no exceptions to hire:

1. Proven wireless installation and commissioning experience in a fast-growing, high-performance organization with a similar culture and values to Poa.


2. Demonstrated ability to work independently under pressure while delivering high-quality results within tight deadlines.


3. Experience working across different regions in Kenya and with multicultural teams.


4. Track record of driving quality, efficiency, and continuous improvement in a consumer tech services environment.
   

What’s In It for You? 

1. A competitive monthly salary with additional benefits including:  Medical cover, airtime allowance and an annual training allowance. 


2. Career growth opportunities in a rapidly expanding company.


3. Exciting work environment and culture with a dynamic, supportive team.

                                                       "We encourage Women and Persons with Disability (PWD) to apply"