Network Maintenance Coordinator

*This position is onsite only, not eligible for Remote*

The Scheduled Maintenance Coordinator will be responsible for planning, organizing, and overseeing all scheduled maintenance activities for FiberLight’s telecommunications infrastructure. This role involves coordinating with various teams, including network operations, field technicians, vendors, and other stakeholders to ensure minimal service disruption and optimal network performance during maintenance windows. The successful candidate will be adept at managing multiple tasks simultaneously and possess a strong understanding of telecommunications technologies and equipment.  

Essential Job Functions 

• Maintenance Planning: Collaborate with the network operations and engineering teams to develop comprehensive maintenance schedules for the telecommunications infrastructure, including switches, routers, transmission systems, towers, and other relevant equipment. 
• Coordination and Communication: Act as the primary point of contact for all scheduled maintenance activities. Coordinate with field technicians, vendors, and internal teams to ensure the smooth execution of maintenance tasks within designated timeframes. 
• Risk Assessment: Identify potential risks and challenges associated with scheduled maintenance and develop contingency plans to minimize service disruptions and customer impact. 
• Service Impact Analysis: Analyze the potential impact of maintenance activities on existing services and communicate these impacts to relevant stakeholders, both internal and external. 
• Documentation: Maintain detailed records of all scheduled maintenance activities, including pre and post-maintenance reports, ensuring accurate documentation for compliance and analysis purposes. 
• Continuous Improvement: Propose and implement process improvements to enhance the efficiency and effectiveness of scheduled maintenance operations. 
• Compliance and Regulations: Ensure that all maintenance activities comply with industry regulations, safety standards, and company policies. 

•  Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Telecommunications (or related field) experience preferred. 
• Proven experience in telecommunications, network operations, or maintenance coordination. 
• Strong knowledge of telecommunications infrastructure, technologies, and equipment. 
• Excellent organizational and time management skills, with the ability to handle multiple tasks and priorities simultaneously. 
• Effective communication and interpersonal skills to coordinate with diverse teams and stakeholders. 
• Analytical mindset with the ability to assess risks and develop contingency plans. 
• Familiarity with industry regulations and safety standards.