We are on the lookout for an analytical Network Operations Admin to join our energetic team at ObjectWin Technology in Austin, TX.
Growing your career as a Full-Time Network Operations Admin is an unparalleled opportunity to develop competitive skills.
If you are strong in problem-solving, presentation and have the right passion for the job, then apply for the position of Network Operations Admin at ObjectWin Technology today!
Job Title: Network Operations Admin
Location: San Bernardino, CA 92101 or Austin, TX 78746
Duration: 6 Months
Shift: 3 p.m. – midnight (Fri, Sat, Sun, Mon, Tue) - consistent overtime requirements, may need to work earlier.
Description:
What we're looking for:- ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
- Customer service - working with customer service reps to high level engineers
- ServiceNow
- Confluence / JIRA
- IP knowledge - subnetting and general IP concepts like subnetting etc.
- Light Active Directory experience
- Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues
- Working on Project in a Team format and also alone – keeping yourself on track by finishing your assignments on time or early
- Experience with Office360 – Word – Outlook – Excel – MS suite etc…
Nice to Have:- Streaming knowledge for games using MS Teams or other applications
- Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook’s /SOPs
- Basic Knowledge in Splunk/ Datadog
- Basic Knowledge in API concepts and applications
- ITIL experience in:
- Incident Management
- Problem Management
- Change Management
Additional Attributes:- AWS knowledge / Kubernetes / or any other cloud technology
- Good understanding of software development processes.
- Familiarity with open-source technologies
- Client-side database programming experience with SQL, Perl would be a plus.
- A high school diploma or GED
Preferred Experience / Education:- Three to five years or relevant experience
- A degree from a four-year college (i.e., B.A. B.S.)
Benefits of working as a Network Operations Admin in Austin, TX:
● Unlimited Growth Potential
● Opportunities to grow
● Attractive packageCompetitive Pay