We are eager to add an influential Network Operations Admin NOC - Mid to join our awesome team at Talent Software Services, Inc. in San Bernardino, CA.
Growing your career as a Full-Time Network Operations Admin NOC - Mid is an outstanding opportunity to develop exceptional skills.
If you are strong in strategic planning, problem-solving and have the right personality for the job, then apply for the position of Network Operations Admin NOC - Mid at Talent Software Services, Inc. today!
What we're looking for:
ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
Customer service - working with customer service reps to high level engineers
ServiceNow
Confluence / JIRA
IP knowledge - subnetting and general IP concepts like subnetting etc.
Light Active Directory experience
Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues
Working on Project in a Team format and also alone keeping yourself on track by finishing your assignments on time or early
Experience with Office360 Word Outlook Excel MS suite etc...
Nice to Have:
Streaming knowledge for games using MS Teams or other applications
Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook's /SOPs
Basic Knowledge in Splunk/ Datadog
Basic Knowledge in API concepts and applications
ITIL experience in:
Incident Management
Problem Management
Change Management
Additional Attributes:
AWS knowledge / Kubernetes / or any other cloud technology
Good understanding of software development processes.
Familiarity with open-source technologies
Client-side database programming experience with SQL and Perl would be a plus.
A high school diploma or GED
Preferred Experience / Education:
Three to five years or relevant experience
A degree from a four-year college (i.e., BA. BS)
Benefits of working as a Network Operations Admin NOC - Mid in San Bernardino, CA:
● Learning opportunities
● Room for Advancement
● Competitive salary