We are looking for a persistent Network Operations Admin to join our growing team at ObjectWin Technology in Austin, TX.
Growing your career as a Full-Time Network Operations Admin is a terrific opportunity to develop beneficial skills.
If you are strong in teamwork, leadership and have the right aptitude for the job, then apply for the position of Network Operations Admin at ObjectWin Technology today!
Job Title: Network Operations Admin
Location: San Bernardino, CA 92101 or Austin, TX 78746
Duration: 6 Months
Shift: 3 p.m. – midnight (Fri, Sat, Sun, Mon, Tue) - consistent overtime requirements, may need to work earlier.
Description:
What we're looking for:- ChatOps experience (Slack) - Creating channels / coordinating resources / engaging customers primarily through the Slack
- Customer service - working with customer service reps to high level engineers
- ServiceNow
- Confluence / JIRA
- IP knowledge - subnetting and general IP concepts like subnetting etc.
- Light Active Directory experience
- Basic security experience - helping with password unlocks / helping users create tickets and directing them to SOPs/ Runbooks to resolve their issues
- Working on Project in a Team format and also alone – keeping yourself on track by finishing your assignments on time or early
- Experience with Office360 – Word – Outlook – Excel – MS suite etc…
Nice to Have:- Streaming knowledge for games using MS Teams or other applications
- Event management - using an alert system BigPanda / or other event management systems / taking ownership of alerts and troubleshooting them using Runbook’s /SOPs
- Basic Knowledge in Splunk/ Datadog
- Basic Knowledge in API concepts and applications
- ITIL experience in:
- Incident Management
- Problem Management
- Change Management
Additional Attributes:- AWS knowledge / Kubernetes / or any other cloud technology
- Good understanding of software development processes.
- Familiarity with open-source technologies
- Client-side database programming experience with SQL, Perl would be a plus.
- A high school diploma or GED
Preferred Experience / Education:- Three to five years or relevant experience
- A degree from a four-year college (i.e., B.A. B.S.)
Benefits of working as a Network Operations Admin in Austin, TX:
● Unlimited Growth Potential
● Advancement opportunities
● Generous Compensation