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Network Operations Center Technician

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Job Description - Network Operations Center Technician

Stability. Innovation. Industry Leader - We are Silgan.

Network Operations Center Technician located in Waukesha, WI  

What we can offer you:

  • A great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated. 
  • Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life.
  • Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
  • 401k with a 6% employer match after 90 days.
  • 15 days of vacation which you are encouraged to take, plus 10 holidays, annually.
  • Tuition assistance.
  • Stability in a growing, environmentally conscious, publicly traded company.
  • Opportunity to work alongside America’s most respected brands and food manufacturers. 

What you’ll do:

  • Proactively monitor infrastructure associated with the network, server, and telecom environments.
  • Identify and escalate alerts, incidents or problems requiring urgent action.
  • Monitor and review data backups.
  • Create, update, and distribute operational reports.
  • Consult and maintain an internal knowledge base.
  • Verify compliance with conventional guidelines, processes, and policies.
  • Maintain, troubleshoot, and repair infrastructure hardware and software.
  • Assist with patch management.
  • Install and configure computer hardware.
  • Identify, recommend, and implement process improvements.

What you need to have:

  • Associates degree Information Technology, Computers, or related experience with a focus systems infrastructure
  • 3+ years of experience working within IT infrastructure to include the administration, support, and implementation of servers.
  • 3+ years of experience in the areas of virtualization, security, networks, databases, and storage assets.
  • The ability to thrive in a team environment.
  • Great communication skills.

Who We Are:

  • Global fortune 500 packaging company with 109 manufacturing facilities in North and South America, Europe, and Asia.
  • A leading supplier of sustainable metal and rigid packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products.
  • Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
  • We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.
  • America's largest metal food packaging producer.
  • A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
  • Silgan Containers has set sustainability targets through 2030 to source more renewable energy, reduce our greenhouse gas emissions, and divert our waste from landfill to foster environmental stewardship.
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