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Network support engineer

Job Description - Network support engineer

Scope of work

Technicians should have either site/data center knowledge or certifications to handle network tasks and wireless Access Point installation at height. 

These technicians must have basic network knowledge to work as a local support instance for remote resolver groups or to work on detailed described service request mentioned under scope section. 

Technician should take care of below things while visiting site/data center/network rooms: 

 

Requirements for Site Survey Engineer: 

  • Should have at least 3-4 years of experience in conducting physical and active wireless surveys, and also preparing reports. 
  • Should carry his own laptop with survey tool. 
  • Should be proficient in English and local language in respective countries. 
  • Should have necessary health and safety certifications applicable in respective countries. 
  • Should have safety gears based on requirement (Helmet, Goggles, Safety Shoes, reflective jacket etc.) 
  • Should have license to work at heights based on local legal requirements. 
  • Should carry hotspot or mobile with data pack and will not depend on internet from client to provide remote access. 
  • Should have experience in identifying and installation of various type of passive cables and SFPs. 
  • L1 knowledge of network configuration and troubleshooting will be an added advantage. 
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