Network Technician

As a Network Technician on the Wireless Connectivity Solutions team, the incumbent will work with the team to design, implement, and maintain equipment installation projects in various areas of the country.

**Prior Military experience preferred**

Responsibilities include:

- Set up, monitor, and upgrade system equipment to include wireless transceivers, wireless controllers, network access control systems and guest user systems

- Maintain the network environment of an installed system

- Provide up to level-three technical support for system issues reported by customer

- Collect data and feedback from clients regarding functionality

- Collaborate with engineers to resolve system and equipment configuration issues

- Identify, rectify, and replace malfunctioning equipment

- Support testing and configuration of new equipment

- Set up client security software on common devices

- Terminate and route cables inside equipment enclosures and mounted equipment

- Maintain and manage computer networks and related computing environments including systems software, applications software, hardware, and configurations

- Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems

- Replace faulty network hardware components when required

- Maintain, configure, and monitor virus protection software and email applications

- Monitor network performance to determine if adjustments need to be made

- Confer with network users about solving existing system problems

- Operate master consoles to monitor the performance of networks and computer systems

- Perform disaster preparedness and recovery operations when required

- Perform other duties within this scope as assigned

Qualifications:

- Bachelor’s Degree in an IT or Engineering related field; or 4+ years direct experience supporting IT systems

- Exceptional degree of customer-service orientation

- Security+, Network+, CCNA certifications a plus

- Team oriented, with the ability to work in a fast-paced environment

- Active DoD Secret clearance, or the ability to obtain a clearance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.