Network Technician /Field Service Technician - Continuous Learning Opportunities

Salary :

$65,000 - 70,000 yearly

Company : Strategic Systems

Job Type : Full Time

Cleveland, Oh

Number of Applicants

:

000+

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Job Description - Network Technician /Field Service Technician - Continuous Learning Opportunities

We are eager to add an organized Network Technician /Field Service Technician to join our amazing team at Strategic Systems in Cleveland, OH.
Growing your career as a Full-Time Network Technician /Field Service Technician is an exceptional opportunity to develop vital skills.
If you are strong in persuasion, negotiation and have the right experience for the job, then apply for the position of Network Technician /Field Service Technician at Strategic Systems today!

Job Title: Network Technician ll

Location: Cleveland, Ohio

Duration: Fulltime role

Shift timings: M-F 8-5

Job Description

•IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devices.

•Provide full-service consultant services for network LAN, WAN, WLAN, off-site data storage, cabling infrastructure, failsafe recovery, remote access systems, firewalls, routers, switches, application management & development, communications integration, phone systems, security access devices, email, DNS, Web hosting, applications development, RAID storage, network printers, various server deployments, and all related hardware & software. Setup install and maintain wireless routers.

•Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.

• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)

• Technician will travel to each client’s location

• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and Printer

• Works under general supervision

• There will be overtime Minimum Requirements:

• 3 years plus supporting Desktops, Laptops, and Printers.

• 3 years plus of customer service experience

• Reliable Transportation (This is a driving position – reimbursed accordingly)

• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends

• Personable as they will be interacting with a wide range of users and environments

• Can work on a ladder of lift and are able to lift to 50lbs.

• After training is complete, candidate will be added to the on-call rotation 7x24 Basic Needs/Haves • Able to work from a bent, crouched, or kneeled position

• Smartphone with tethering/hot spot capabilities

• Laptop

• Basic Hand Tools

• Possess a valid driver’s license Preferred.