Supervises FTEs: Yes Number of FTEs Supervised: 3-6 Leads all aspects of physician, provider, and practice preboarding, onboarding, and offboarding. Ensures that the provider and staff experience is seamless and supportive. Leads and provides program management of the transition process (preboarding, onboarding, and offboarding), including but not limited to: credentialing, privileging, mal-practice, human resources, patient communication, marketing, digital health and technology, medical staff office, compliance, and orientation. Communicates timelines, expectations, and coordination between multiple departments. Exhibits exceptional communication skills to support physician, provider, and staff experience and integration. Partners closely and interact with multiple departments across Premier and PPN. Comfortable in public speaking Ability to work positively with cross-functional teams to achieve established corporate goals Coordinate logistics, resources, and stakeholder engagement to ensure new physicians, providers, and teams have the tools, information, and connections needed to succeed in their roles. Design and facilitate transitions meetings (virtual and in-person) Lead or co-lead high-impact initiatives that drive operational excellence across Premier Physician Network. This role plays a key role in assessing performance, improving key processes, and enhancing the overall efficiency across Premier Physician Network's transitional areas. Partner with operational leaders to evaluate business processes, identify pain points, prioritize initiatives, and propose solutions that enhance quality, efficiency, and patient experience. Analyze team performance and metrics to inform data driven decision-making and evaluate impact of improvements. Translate data into meaningful insights and visualizations that guide business leaders toward action. Propose actionable recommendations and help facilitate the implementation of necessary changes. Type of degree: Masters Preferred Area of study or major: Business, Healthcare Operations, Nursing Preferred educational qualifications: Masters degree in Business, Healthcare Operations, or Nursing is preferred Minimum Level of Experience Required: 5 - 7 years of job related experience Prior job title or occupational experience: Operations, Healthcare Operations, or Nursing Prior specific functional responsibilities: Experience in operations and provider transitions Preferred experience: Leadership, operational, and physician relationship experience in a large complex health system Understanding physician practice functions, processes, best practices, and key performance indicators. Strong communication skills, including the ability to partner and communicate with physicians. Ability to coordinate interdisciplinary teams across the system. Energy and enthusiasm for collaboration to improve performance. Proven ability to build effective relationships with physicians and teams Effective and efficient organization and planning skills with the proven ability to manage complex multi-workstream performance improvement. Proven analytical and critical thinking skills to implement recommendations resulting in measurable performance improvement and successful organizational change Impactful and professional written and verbal communication skills; ability to set clear project team direction, develop key deliverables, escalate risks, and influence key stakeholders, Ability to collaborate with team members to understand business challenges, adapt implementation methodologies and approaches to ensure results align with business objectives Team leadership experience including building talent, training, supervising, coaching/mentoring, and providing feedback through performance management
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