Networking and Audio Visual Cable Support Specialist

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Link Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Adelphi, MD.

• Must be a US Citizen 
• Must have an active DoD Security Clearance.
• Non-remote (relocation incentive available)

Our Networking and Audio-Visual Cabling Support Specialist will play a critical role in installing and maintaining data and audiovisual (AV) communications. You will be responsible for installing and maintaining cabling and audiovisual (AV) systems. enterprise network architecture, Layer 2/3 switching, routing protocols, and network security standards in accordance with DoD and ARL IT policies at the Army Research Laboratory in Adelphi, MD.  

Job Responsibilities:

• Monitor and respond to hardware and software issues within the technical control facility.
• Install, terminate, label, and test network and AV cabling, including fiber optic, Cat5e, and Cat6A cables.
• Assist with, installation of terminals, audiovisual equipment, and associated hardware.
• Conduct physical layer troubleshooting for connectivity issues and signal degradation.
• Maintain cable management practices to ensure neat, organized, and secure cable runs.
• Document cabling infrastructure changes, updates, and network maps.
• Use tools for signal testing, certification, and fault detection.
• Collaborate with IT and infrastructure teams to ensure optimal network and AV performance.
• Support server/network hardware installation as needed.
• Ensure compliance with BICSI, DoD, and ARL standards for physical layer infrastructure and security.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job

• Must be a US Citizen. 
• Must have an active DoD Security Clearance.
• Must have a BA/BS Degree or an AA in computer science or information technology with two (2+) additional years of experience.
• Must have at least five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Must have CompTIA Network+, BICSI, or equivalent certification.
• Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime.

Preferred:

• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
• Understanding of network communications in multi-protocol environments.
• Experience supporting audiovisual systems (projectors, video conferencing, display setups).
• Ability to interpret technical drawings, wiring diagrams, and floor plans.
• Knowledge of network management and monitoring software tools.
• Proficiency with Microsoft Office products.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. 

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.