Network Specialist Journeyman

Description

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.

We are seeking a skilled and motivated individual in a role as a Network Specialist Journeyman . The position requires an active secret clearance (interim is acceptable) and is located at Patuxent River, MD.

No teleworking, must come in every day at customer location at Patuxent River, MD.

Requirements

Previous or current NMCI experience is required, Security+ certification is a bonus 

Duties include:  NMCI computer, peripheral and network troubleshooting support, wireless LAN set-ups, infrastructure project management, port availability tracking, hardware/software ordering, maintaining data accuracy in government information technology systems, delivery completeness reporting, customer assistance, Move/Add/Change (MAC) submissions, and seat management.

In addition, the candidate also requires experience in the following areas:

•             Hardware/software installation/troubleshooting, including NMCI infrastructure management

•             Proficiency in Microsoft products – Outlook, Excel, PowerPoint, Word, Office 365, Microsoft Teams, SharePoint

•             Ability to work in a fast-paced, constantly changing, information technology environment

•             Strong customer service, verbal/written communication skills

•             Database management including strong attention to detail and problem solving

•             Ability to work multiple priorities simultaneously

•             Skill in organizing and coordinating data calls

•             Ability to work for/with difficult customers

•             Ability to follow-through on any task that cannot be completed immediately