Neurosurgery Surgical Scheduler

Description

Time Surgical Scheduler to join our team in our Walnut Creek office. This position is ideal for an individual who enjoys working in a fast-paced environment, where multi-tasking skills are key. The Surgical Scheduler will be responsible for coordinating all aspects of the surgical scheduling process, ensuring a smooth and efficient experience for our patients and surgical staff. You will have a high degree of responsibility and independence.

Responsibilities:

· Schedule surgical procedures, including coordinating with surgeons, patients, operating room staff, and other departments.

· Verify patient insurance information and obtain necessary authorizations and pre-certifications.

· Communicate effectively with patients regarding pre-operative instructions, scheduling details, and any necessary follow-up appointments.

· Maintain accurate and up-to-date patient records in the electronic health record (EHR) system (EPIC).

· Manage and prioritize scheduling changes and cancellations, ensuring minimal disruption to the surgical schedule.

· Collaborate with the surgical team to ensure all necessary equipment, supplies, and documentation are available for each procedure.

· Provide exceptional customer service to patients, addressing their questions and concerns with empathy and professionalism.

· Respond to patient calls.

· Perform prior authorizations.

· Perform data entry.

· Perform scanning and faxing.

· Assist with other administrative tasks as needed.

Qualifications:

· Excellent customer service/interpersonal skills

· Excellent verbal and written communication skills

· Strong computer skills

· Ability to multi-task in a fast-paced environment

· Electronic Health Records experience

· Strong knowledge of medical terminology, surgical procedures, and insurance processes.

· Exceptional organizational, time-management, and problem-solving abilities.

· Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

· Ability to maintain confidentiality and adhere to HIPAA guidelines.

· Strong attention to detail and accuracy.

Preferred Qualifications:

· Bilingual-Spanish

· Experience with surgical scheduling.

· Familiarity with EPIC electronic medical record

Benefits:

· Medical, dental, vision, life, AD&D, LTD, Aflac Insurances, Nationwide Pet Insurance, FSA & HSA, 401K Retirement, Paid Time off, and paid holidays.

Compensation will be based on experience

Qualified candidates only, please send resume and cover letter

Pay Scale/Ranges:

$22.00-$44.50/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.

* "If you are a motivated and dedicated individual with a passion for healthcare, we encourage you to apply for this rewarding opportunity to join our team!"