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New Accounts/Customer Service

salary Salary :

$60,000 - 65,000 yearly

Job Description - New Accounts/Customer Service



Benefits:


  • 401(k) matching

  • Health insurance




Job Title: New Accounts Manager
Location: Miami, FL (In-Office Only)
Division: Muriel Siebert & Co., Inc.
Department: Brokerage Operations
Reports to: Director of Client Services
Job Type: Full-Time, In-Office (No Remote Option)

About Us:
Muriel Siebert & Co., Inc., a subsidiary of Siebert Financial Corp. (NASDAQ: SIEB), was founded in 1967 by Wall Street trailblazer Muriel “Mickie” Siebert — the first woman to own a seat on the New York Stock Exchange. We continue her legacy by delivering accessible, client-focused financial services across brokerage, advisory, and wealth management.

Position Overview:
We’re looking for a New Accounts Manager to join our Miami office. This is a full-time, in-office position (no remote work). The New Accounts Manager plays a key role in supporting clients and internal teams by opening brokerage accounts, handling all related paperwork and digital documentation, and ensuring a smooth onboarding experience.
You’ll also work closely with our Wealth Management team and gain exposure to multiple areas of the firm’s operations.

Key Responsibilities:

  • Open a variety of brokerage accounts (individual, joint, retirement, trust, business, etc.)

  • Process and review account paperwork (physical and online) for completeness and accuracy

  • Communicate with clients regarding account status, required documentation, and onboarding questions

  • Enter and manage client data in Siebert systems and custodial platforms

  • Coordinate with Wealth Management and Compliance teams to ensure efficient processing

  • Support digital onboarding tools, troubleshoot login issues, and assist with document uploads

  • Learn and follow regulatory guidelines and firm procedures related to new accounts


Qualifications:

  • Excellent attention to detail and organizational skills

  • Strong written and verbal communication skills

  • Ability to learn new platforms and systems quickly

  • Interest in brokerage services and client experience

  • Must be available to work on-site in our Miami office, Monday–Friday

  • Unparalleled organizational and multitasking skills, with an eagle eye for detail.

  • Stellar communication and interpersonal skills, able to connect effortlessly with high-profile clients and stakeholders.

  • Mastery of Microsoft Office Suite and other relevant software.

  • A dynamic personality that thrives in fast-paced environments and adapts to ever-changing priorities.

  • Impeccable discretion and professionalism in handling confidential information.

  • A bachelor’s degree in business administration, communications, or a related field is a plus.

 
Perks and Benefits:

  • Competitive salary and top-tier benefits package.

  • The thrill of working with industry icons and top-tier talent.

  • A front-row seat to groundbreaking projects in multiple exciting industries.

  • A collaborative and vibrant work environment.

  • Opportunities for professional growth and advancement in a rapidly evolving company.




Compensation: $60,000.00 - $65,000.00 per year






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