Job Description - New Business Development Associate
Title: New Business Development Associate Department: Global Sales Function: New Business Development Reports to: Director of New Business Development
Summary: The New Business Development Associate is part of the Global Sales department under the New Business Development department and reports to the Director of New Business Development. This position will focus on supporting the Director and New Business Development Manager with daily business development tasks, including customer follow-ups, sample tracking, trade show coordination, and internal communication. As the Associate becomes more familiar with Englewood Lab’s capabilities, customers, and internal processes, the role may gradually expand to include more direct customer interaction, project opportunity tracking, and ownership of selected business development initiatives.
Responsibilities: Responsibilities include, but are not limited to:
Support the Director and New Business Development Manager with customer communication, follow-ups, and internal coordination.
Assist with tracking customer requests, sample submissions, project updates, and pending action items.
Help coordinate sample requests with R&D, Marketing, Project Management, and other internal teams.
Maintain organized records of customer communications, sample status, meeting notes, lead lists, and business development activities.
Prepare materials for customer meetings, innovation presentations, product showcases, and capability presentations.
Support trade show planning and execution, including sample organization, booth preparation, lead tracking, follow-up, and post-show reporting.
Help coordinate with Project Management after new opportunities are introduced to support a smooth transition.
Assist with collecting information needed for customer presentations, product recommendations, and internal updates.
Communicate with internal teams, including R&D, Project Management, Marketing, Customer Service, Operations, and other cross-functional departments, as needed.
Monitor new business opportunities and provide updates to the Director and New Business Development Manager.
Represent the company professionally in customer meetings, trade shows, and networking events when needed.
Qualifications / Skills:
Bachelor’s degree preferred, ideally in business, marketing, science, or a related field.
1–3 years of experience preferred in business development, sales support, customer service, project coordination, cosmetics, beauty, personal care, or contract manufacturing.
Entry-level candidates with strong organizational and communication skills may also be considered.
Strong attention to detail and ability to track multiple tasks, samples, and customer requests.
Excellent written and verbal communication skills.
Ability to work cross-functionally with internal teams and external customers.
Proficient in Microsoft Office, including Outlook, Excel, PowerPoint, and Teams.
Strong organizational skills and ability to follow up in a timely manner.
Interest in beauty, skincare, cosmetics, OTC products, or contract manufacturing preferred.
Ability to travel for trade shows, customer meetings, or company events as needed.
Self-motivated, team-oriented, and eager to learn.
Compensations & Benefits:
Pay Range: $58,000 to $70,000
This is a full-time position. 5 days per week (M-F) from 9:00AM to 6:00PM at Totowa, NJ
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