New Car Manager

New Car Sales Manager

Key Responsibilities:

Sales Management:

• Develop and execute effective sales strategies to achieve and exceed sales targets for new Chevrolet and GMC vehicles.
• Monitor and analyze sales performance, market trends, and competitor activities to identify opportunities for growth and improvement.
• Ensure the dealership meets all sales objectives and profitability goals.

Team Leadership:

• Recruit, train, motivate, and manage a high-performing sales team.
• Provide ongoing coaching, support, and performance feedback to sales staff.
• Foster a positive and collaborative team environment that encourages individual and team success.

Customer Experience:

• Ensure an exceptional customer buying experience by maintaining high standards of customer service and satisfaction.
• Resolve customer complaints and issues promptly and professionally.
• Oversee the sales process to ensure it is smooth, efficient, and customer-centric.

Inventory Management:

• Manage new car inventory to ensure an optimal mix of vehicles to meet customer demand.
• Coordinate with the inventory manager to maintain appropriate stock levels and manage vehicle ordering.
• Monitor and manage the aging of inventory to minimize costs and maximize profitability.

Sales Operations:

• Develop and implement sales processes and procedures to improve efficiency and effectiveness.
• Collaborate with the finance and insurance department to maximize profitability on all sales transactions.
• Ensure compliance with all dealership policies, state and federal regulations, and manufacturer requirements.

Marketing and Promotions:

• Collaborate with the marketing team to develop and execute sales promotions, advertising campaigns, and events to drive traffic and sales.
• Utilize digital marketing and social media platforms to enhance dealership visibility and attract potential customers.